Assistant Manager (2IC) – 2x

We are seeking an enthusiastic and reliable Assistant Manager (2IC) to help oversee the day-to-day operations of our business. The Assistant Manager plays a key role in ensuring smooth business performance, maintaining excellent customer service, supporting staff, and contributing to the continued growth of the company.

Work location :            Tauranga, Bay of Plenty

Hours :                          30 hours per week or more as per the business requirements

Payrate :                        $26 to $28 per hour based on the negotiations

Number of positions : 2x

The Assistant Manager’s responsibilities encompass a wide range of tasks, including but not limited to :

• Assist in the smooth daily operation of the business and ensure all activities run efficiently.
• Manage and maintain accurate business and operational records in line with company and legal requirements.
• Support with organizing and coordinating special events, promotions, and marketing campaigns to attract and retain customers.
• Assist with stock control, inventory management, and accurate record-keeping.
• Build and maintain strong, professional relationships with suppliers and service providers.
• Support the Manager in financial and administrative duties, including budgeting and cost control.
• Handle cash and banking procedures in accordance with company policies.
• Enforce company rules, policies, and health and safety regulations.
• Assist in preparing staff rosters, allocating duties, and monitoring staff performance.
• Provide leadership, training, and motivation to team members to ensure service excellence.
• Maintain a high standard of cleanliness, organization, and equipment maintenance across all areas of operation.
• Assist with council documentation, compliance requirements, and obtaining necessary certifications and approvals.
• Ensure food safety and hygiene standards are consistently met.
• Resolve customer issues or complaints promptly and professionally to ensure satisfaction.
• Oversee smooth customer service delivery and efficient workflow during peak hours.
• Confidently perform all Manager-level duties during assigned shifts.
• Monitor sales performance and assist with identifying opportunities to improve business profitability.
• Contribute ideas for operational improvements and team development.
• You will be able to perform the tasks of Restaurant Manager during his absence.

Requirements :

If you have the required skills and the legal right to work in New Zealand, we’d love to hear from you.

Please submit your CV or resume through our online application platform.