National Business Resilience Manager

A unique opportunity to strengthen resilience in a critical New Zealand health service Newly created national leadership role Auckland based About New Zealand Blood and Organ Service (NZBS) NZBS is dedicated to saving lives.

Every year, thousands of generous donors give blood, plasma, and tissue to help patients across New Zealand.

We provide essential services in transfusion, organ transplantation, cellular therapies, and tissue banking.

Our mission is to ensure the safe and timely delivery of blood and tissue products nationwide—because every moment counts.

Our shared values—Safety, Teamwork, Integrity, Open Communication—are at the heart of everything we do.

They guide our culture and inspire us to deliver excellence for the people of Aotearoa.

Watch this video to see what our people say about the NZBS values they admire the most.

About the Role We are seeking a National Business Resilience Manager to lead the development and implementation of NZBS's Business Continuity Management, Emergency Management, and Disaster Recovery frameworks .

This critical role ensures NZBS can maintain essential services during disruptions and recover swiftly, safeguarding donor and patient trust and supporting national health resilience.

As a key advisor and influencer, you will : Champion Business Continuity across NZBS, aligning with ISO

• and BCI Good Practice Guidelines.

Lead organisation-wide risk and impact analyses, identifying critical processes and recovery objectives.

Design and implement continuity strategies, emergency response frameworks, and resilience solutions.

Drive a culture of resilience through training, mentoring, and capability building.

Oversee continuous improvement through exercises, audits, and post-incident reviews.

Your Profile To be successful in this unique opportunity you will have : 7+ years' experience in business continuity, risk management, or emergency planning within a complex, regulated environment.

Proven ability to develop and deliver continuity frameworks in critical service settings.

Strong knowledge of ISO

Skilled in Business Impact Analysis, recovery strategy design, and emergency response management.

Excellent communication and stakeholder engagement skills.

Certification or Membership of the Business Continuity Institute or equivalent certification and / or experience in health services, logistics, or critical infrastructure is desirable.

What We Offer A chance to shape resilience in a life-saving organisation.

22 days annual leave, increasing to 25 after 5 years.

Work in a collaborative team committed to safety, quality, and continuous improvement.

Be part of a mission that truly matters.

If you're passionate about building resilience and safeguarding essential health services, apply today and help shape the future of NZBS .

Applications will be reviewed regularly and prior to the closing date so you are encouraged to apply early.

Shortlisted candidates will be contacted in the new year.