Service Operations Specialist
Woolworths GroupWellington, Wellington, New Zealand1 day ago
Job descriptionBe the go-to person for everything customer experience, always thinking from the customers point of view Collaborate closely with your Team Leader and 'swarm' to ensure efficiency Ensure uninterrupted process completion and strict adherence to established guidelines Look after the checkouts and cash office Monitor all customer service areas such as entry gates, trollies, baskets, lotto, audit and customer loyalty - ensuring everything is consistently of the highest standard and complies with all company policies Create positive interactions with customers, assist with their questions and solve issues Team Leadership & Supervision : Leads the team to ensure correct work completion, provides on-the-job training and coaching, and steps up as Acting Store Manager on scheduled shifts Issue Resolution & Escalation : Identifies and timely escalates process-related issues to the Function Lead for effective resolution Safety & Wellbeing Advocacy : Champions a safe and healthy work environment by adhering to safety protocols, reporting hazards, and prioritizing team wellbeing Collaboration & Communication : Actively participates in team collaboration and communication initiatives to foster a positive work environment Process Excellence & Learning : You demonstrate a strong ability in process excellence and a commitment to continuous learning Collaborative Partnerships : You excel at building and maintaining collaborative partnerships with other functions and stakeholders Effective Team Leadership : You effectively lead teams, delegating tasks, monitoring progress, coaching, providing feedback, and motivating members Compliance Expertise & Communication : You are an expert in compliance within your function and possess exceptional communication skills to clearly articulate tasks and standards Values-Aligned Behavior : Your actions consistently align with company values Team discounts across Woolworths Group brands and access to a rewards program Access to Sonder for free confidential 24 / 7 personalised support for team members and their families A global business with career possibilities across disciplines
Overview
Join to apply for the Service Operations Specialist role at Woolworths Group .
Roster option 1
- Tuesday 10 : 00 AM – 6 : 30 PM
- Wednesday 1 : 00 PM – 9 : 30 PM
- Thursday 10 : 00 AM – 6 : 30 PM
- Friday 10 : 00 AM – 6 : 30 PM
- Saturday 10 : 00 AM – 6 : 30 PM
Responsibilities
What you’ll do
What you’ll bring
What you’ll experience
End of refined description.
#J-18808-Ljbffr
Create a job alert for this search
Service Specialist • Wellington, Wellington, New Zealand
Related jobs
Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.Re...Show moreLast updated: 30+ days ago
- Promoted
LMS Operations Specialist
University PartnershipsWorkFromHome, Wellington, New Zealand UP Education is a leading Australasian dual-sector education group, delivering foundation, vocational and higher education to domestic and international students.
At UP Education, we are on a missio...Show moreLast updated: 30+ days ago
- Promoted
Ecom Operations Specialist
Woolworths GroupNew Zealand Start day – End dayStart time – End time.Manage and maintain process flow for an assigned workstream.Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.Ensure uninterrupted ...Show moreLast updated: 3 days ago
- Promoted
Client Operations Specialist
Fisher FundsWellington, Wellington, New Zealand About the RoleAs a Client Operations Specialist, you will play a key role in delivering exceptional client service and providing vital administrative support.
You'll be responsible for a defined set...Show moreLast updated: 30+ days ago
Business Improvement Manager - Air Fulfilment, Content and Operations
Flight Centre Travel GroupNZ This is a unique role that requires a dynamic individual with a combined passion for Air Fulfilment, Content Distribution and Process Improvement.
You will collaborate with key stakeholders across S...Show moreLast updated: 30+ days ago
- Promoted
Major Fill Operations Specialist
Woolworths GroupNew Zealand Start dayEnd dayStart timeEnd time.MondayThursday6 : 00 PM2 : 30 AMSundaySunday6 : 00 PM2 : 30 PM.Manage and maintain process flow for an assigned workstream.
Collaborate closely with your Team Leader and '...Show moreLast updated: 2 days ago
- Promoted
Clinical Operations Specialist
SmarterDxWorkFromHome, Wellington, New Zealand As a Clinical Operations Specialist at SmarterDx, you will be responsible for conducting comprehensive chart reviews and clinical validation of AI diagnostic models to support clinical documentatio...Show moreLast updated: 23 days ago
- Promoted
Operations Support Administrator
BGISWellington, Wellington, New Zealand Operations Support Administrator.Site Management to support tasks such as daily scheduling and dispatching of reactive and planned maintenance, tracking, reporting and escalating issues, reviewing ...Show moreLast updated: 21 days ago
- Promoted
Network Operations
Wellington WaterPORIRUA, New Zealand The Network Operations Group's purpose is to oversee the operation, maintenance, and repair of water networks to ensure consistent service delivery, high-quality customer support, rapid response to...Show moreLast updated: 30+ days ago
- Promoted
Client Services Specialist
Rabobank New ZealandWellington, Wellington, New Zealand OverviewJob Overview & Purpose : The Client Services Specialist supports AU and NZ Country Banking, Rabobank Online Savings and Advisor Services / Key Account Services strategies and clients.Provides ...Show moreLast updated: 12 days ago
Major Fill Operations Specialist
Woolworths SupermarketsWellington Central, Wellington, NZ Manage and maintain process flow for an assigned workstream.Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.
Ensure uninterrupted process completion and strict adherence t...Show moreLast updated: 2 days ago
Service Operations Specialist
Woolworths SupermarketsWellington, NZ Be the go-to person for everything customer experience, always thinking from the customers point of view.Collaborate closely with your Team Leader and 'swarm' to ensure efficiency.Ensure uninterrup...Show moreLast updated: 2 days ago
- Promoted
People Operations Specialist
New Zealand GovernmentWorkFromHome, Wellington, New Zealand Mō tēnei tūranga mahi | About this role • Start your HR career with a great team! • Flexible work environment and working from home options • Fixed term role - Wellington based • •Te Whiwhinga mahi | Th...Show moreLast updated: 10 days ago
Remote Travel Services Specialist
Getaway Travel AgencyWellington, New ZealandQuick Apply
- Promoted
Operations Support Administrator
BGIS Global Integrated Solutions LimitedWellington, Wellington, New Zealand Operations Support Administrator.Site Management to support tasks such as daily scheduling and dispatching of reactive and planned maintenance, tracking, reporting and escalating issues, reviewing ...Show moreLast updated: 21 days ago
- Promoted
Traffic Operations Supervisor
Ventia Pty LimitedPORIRUA, Wellington, New Zealand Select how often (in days) to receive an alert : Are you ready to lead a team that keeps one of New Zealand's most critical transport corridors safe and moving?.
We're seeking a Traffic Management & I...Show moreLast updated: 14 days ago
- Promoted
Security Operations Specialist
Contact Energy LtdWorkFromHome, Wellington, New Zealand Be among the first 25 applicants.At Contact, we believe home is the most important place in the world.It is part of our vision to leave Aotearoa better than we found it.
We’re a power, mobile, and b...Show moreLast updated: 2 days ago
- Promoted
Customer & Operations Consultant (Full-Time, Fixed-Term)
Avis Budget GroupWellington, Wellington, New Zealand Best of both world where you are not just sitting behind a desk all day!.March 2026) position available for someone who has exceptional customer service skills and isn’t afraid of hard work.Full-Ti...Show moreLast updated: 23 days ago
- Promoted
Guest Services Manager
DataAnnotationWorkFromHome, Wellington, New Zealand We are looking for a Guest Services Manager to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality o...Show moreLast updated: 17 days ago