Remote Customer Solutions Specialist (AU / NZ)

A fintech startup in New Zealand is seeking a Customer Solutions Specialist to act as the main contact for franchise partners. The role involves account management, ensuring adherence to service standards, and supporting franchise performance analysis. Successful candidates will have 2–4 years of experience in customer success or franchise operations, along with exceptional communication and organizational skills. This position offers a flexible, high-growth environment with opportunities for automation and process improvement.

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