Case Manager

'Kotahi anō te kaupapa, ko te oranga o te iwi' –‘There is only one purpose to our work : the wellness and wellbeing of our people.

Mō te tūnga | About the role

We are currently looking for a Case Manager to join our dedicated team at Otago Corrections Facility. As a Case Manager, you will provide specialist, end-to-end management of people serving sentences as they work through programmes aimed at addressing rehabilitation and reintegration needs. This includes initial assessment, needs identification, case planning, and partnering with whānau and external agencies to support rehabilitation. Case Managers also prepare reports and recommendations for the Parole Board, which means there is a significant amount of report writing in the role.

Our Case Managers meet directly with people in prison and seek to understand what is required to support their rehabilitation and reintegration. This is a rewarding but also challenging aspect of the role, and while you will have a supportive team and a solid training pathway to help you build your skills, high levels of resilience are required.

Case Managers lead rehabilitation and reintegration using a person-centric approach. By focusing on the wellbeing of the person, you will help reduce the chances of them returning to past behaviour and support them to make better choices for the future.

This is a full-time, permanent position based at Otago Corrections Facility, working Monday to Friday.

We want to hear your ‘why' - what motivates you to apply for this role, and how your current or past experiences have prepared you for it. Whether you're currently working in volunteer roles, social work, trauma-informed care, rehabilitation, reintegration, or case management, we value the passion and transferable skills you bring.

We are looking for people who :

• Have experience in case management and / or rehabilitation and reintegration practices.
• Are passionate about their current role and can demonstrate how their skills translate to this opportunity.
• Have strong written skills, including the ability to prepare written reports.
• Are effective communicators and relationship builders.
• Can motivate and support people to make positive changes.
• Can operate effectively in a Māori cultural setting and have an understanding of Te Tiriti o Waitangi (or a willingness to learn).
• Operate with high levels of integrity.
• Hold a full, clean New Zealand driver licence.

The starting salary for this position is $70,956 - $75,947 per annum. Once in the role there are opportunities to increase your salary over time up to $91,307 per annum.

Join Ara Poutama Aotearoa - Department of Corrections, where your work will contribute to improving public safety, reducing re‑offending, and address the overrepresentation of Māori in correctional facilities. As a values‑led organisation, we use the principles of rangatira (leadership), manaaki (respect), wairua (spirituality), kaitiaki (guardianship), and whānau (relationships) to guide our work and achieve the goals of our Hōkai Rangi strategy.

We value inclusion and diversity in our workforce, and as a Public Service organisation we are committed to building a workforce that reflects the public we serve. We strive to make our recruitment process fair, and we encourage you to discuss reasonable accommodations with us if required.

To submit an application and view the position description, click the apply link. All applications must be submitted through our careers site to ensure transparency – applications received via email will not be considered.

When applying, submit a tailored CV and a cover letter describing your motivation for joining the department highlighting relevant skills and experience and the alignment to our work.

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