Senior Business Manager

TBWA is seeking a Senior Business Manager to join their team in Auckland, New Zealand.JOB DESCRIPTIONThe Senior Business Manager will be responsible for delivering high-quality work across all channels of production, on time, every time.

They will manage the smooth implementation of all campaigns and account operations, with their direct report, producers, and traffic to ensure all deadlines and budgets are met.ResponsibilitiesDemonstrates an understanding of how to create and deliver great strategy.Proactively assists with strategists on all briefs and contributes to briefing process.Shares their POV on the campaign strategy and asks questions on the brief.Demonstrates an understanding of research methodologies / data and the role they play in the creative process.Understands the role of channel planning and the role of media partners and third parties to contribute to a wider campaign strategy.CreativeGenuinely enthusiastic, curious, and interested in all things creative, actively contributes to an environment where the best work can flourish.Has a broad frame of reference beyond industry to help stimulate teams.Demonstrates & articulates creative understanding and shares their POV on the campaign work.Shows creative judgement at all stages of the process, against context of target audience and brand context, factoring in legal regulations.Understands how ideas can travel across media and works closely with teams to help translate ideas across executions.Presents creative passionately.OperationsManages the smooth implementation of all campaigns and account operations, with your direct report, producers, and traffic to ensure all deadlines and budgets are met.Develops the project plan and helps deliver against it to the highest possible standards, thinking one step ahead.Provides energy and glue to the process, which leads to other departments & stakeholders working better together.Remains calm when plans change & provides options for revised course of action, helping to architect process.Communicates information, expectations & actions effectively and quickly between all parties through a project.Manages their own time and expectations of others throughout all levels of the team.ProductionOwns the delivery of high-quality work with confidence across all channels of production, on time, every time.Works closely with agency producers, production companies & third parties to deliver projects across all media.Shows a constant desire to learn & develop a breadth of experience across media & techniques.Can understand and articulate appropriate production choices within context of a project.Helps make the work happen and can work at the speed necessary to always deliver high quality content.Respects the craft and maintains highest possible standards for everything we make.RelationshipsMaintains solid and trustworthy relationships with team and stakeholders.Comfortable with an elevated responsibility being the voice of our client partners and on behalf of the agency.Builds trusting relationships across client network and agency by investing time with people.Has good communication skills, strong EQ and confidence in managing different people, preventing conflict to reach best possible outcome.Demonstrates good communication skills – is an active listener, is always clear and concise.Active contributor in the department and wider agency, demonstrating management skills of reporting Business Managers + Business Executives.CommercialDemonstrate the importance of financial rigour, accurate budgeting and champions the monthly agency finance processes as a support to their Business Director.Invests time in developing strong relationships with finance dept by running the JCR process to a high standard.Interrogates estimates & payments to ensure tight cost control.Effective at communicating and explaining costs to client to help them understand the value we offer.Shows awareness of big picture finances (income, profit, scope & contract).

Is aware of and supports new agency revenue streams when instructed.Understands importance of campaign performance and results to generate revenue.WHAT WE'LL BRING TO YOUCareer development : growing and developing all our people is critical to our success.Training : we have a continuous learning culture, designed to empower our people with the skills and confidence to steward our most important asset : Creativity.Collective : we are a collective, not a network.Disrupt This : we truly believe that ideas can come from anywhere, not just one department.Homeland leave : offer homeland leave to full-time employees of TBWA time to connect with their families and the TBWA global collective.

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