Cruise Customer Service Assistant

Cruise season is returning to Napier Port, and we're offering you the chance to join our cruise operations team.About youYou're a people person with strong communication skillsYou enjoy working in a team and can relate well to a wide range of peopleYou're safety-conscious and reliableYou're flexible with changing cruise schedules and rosters, and enjoy working outdoorsYou hold a full NZ driver's licenceAbout the roleAs part of our customer service team, you'll play a vital role in ensuring smooth passenger movements between the cruise vessels and the port's main gate - helping to deliver a positive experience for all visitors.

Employment is offered on a casual, as-needed basis.Key responsibilities include : Checking ID credentials for passengers, crew, and port users accessing the cruise terminalMonitoring entry and exit points on the wharf to manage traffic flow and prevent unauthorised accessAssisting with access control, traffic and crowd management, and supporting agreed traffic management plansContributing to and promoting a strong safety cultureCheck out the cruise schedule for this season on the Napier Port website

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