Technology Business Analyst

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Make a difference as a Technology Business Analyst.

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We help make your world a safer place through creating a stronger and more resilient business and enabling our portfolio of iconic insurance brands.

Your Role

We’re looking for a Technology Business Analyst to join our agile Broker Trading Platforms team, supporting the delivery and enhancement of broker-facing systems. You’ll act as the bridge between business stakeholders and technical teams, translating business needs into clear, actionable user stories and guiding delivery through agile sprint cycles.

This role is part of a platform support team and we’re after someone who thrives in ongoing delivery environments, brings strong technical analysis skills, and enjoys solving complex problems. You’ll contribute to application design, documentation, production support, and deployment activities, while working closely with developers, testers, product owners and iteration managers.

You’ll be joining a collaborative, cross‑functional team that values flexibility, shared ownership and continuous learning. Insurance domain knowledge is a bonus, but what matters most is your ability to work across systems, communicate effectively, and deliver quality outcomes.

This is a full‑time opportunity open to those based in Australia and Aotearoa, New Zealand, with flexible hybrid working options. Our team values collaboration and connection, so we work together in the office for 10 days each month, with Wednesday as our regular anchor day.

About You

You’re a confident and capable Business Analyst who thrives in agile environments and enjoys solving complex problems with clarity and precision. You bring a mix of technical know‑how, stakeholder savvy, and a collaborative mindset that makes you a trusted partner across delivery teams.

You’ll Bring

• Proven experience as a technical Business Analyst working across complex applications or platforms.
• Strong understanding of agile frameworks (Scrum or Kanban) and sprint‑based delivery.
• Ability to write clear, actionable user stories and translate business needs into technical requirements.
• Excellent communication and stakeholder engagement skills, with the ability to work across business and technical teams.
• Experience in insurance or financial services is a bonus, but not essential.

Applications close Thursday, 6 November 2025.

Benefits

About Us

IAG is the largest general insurance group in Aotearoa New Zealand and Australia. We’re also a tech and research facility, a hub for climate change experts and a centre of resilience design. We chat over coffee with customers, advocate for them in the corridors of Parliament and back them up in the community when life’s moments hit hardest.

We acknowledge Tāngata Whenua in Aotearoa and are committed to growing Māori prosperity and wellbeing in Aotearoa through He Rautaki Māori (IAG’s Māori Strategy). We celebrate unique viewpoints shaped by life experiences, cultures and passions. And expand careers, genuinely connect with community, lead with a powerful purpose and celebrate what makes you individual.

We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter. We’re proud to be an accredited family‑friendly workplace and are committed to being a safe and supportive space for all our employees. We do this because we’re ready for you.

We’re ready for you. Apply today.

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