Patient Transfer Officer

Company Description

Hato Hone St John has been serving New Zealanders since 1885. Today, our 11,000-strong team of kaimahi and volunteer works across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through our mahi in health education, access, and monitoring, we are making life‑changing differences every day.

Job Description

Play a vital role in ensuring a safe, comfortable, and reliable transport service for Te Whatu Ora Health NZ, private hospitals, and other customers. The Patient Transfer Service workload includes planned and urgent transfers for hospitals and transport for residential care, palliative care, bariatric and air ambulance patients. Hato Hone St John provides services to Te Whatu Ora Health NZ and is the largest provider of patient transfer services in New Zealand.

This is a casual position; casual employees are engaged on an as‑and‑when‑required basis with no expectation of guaranteed hours of work per week.

You’ll embark on a 3‑week full‑time, paid Accelerated Learning Program in Hamilton (accommodation provided), returning home each weekend. The program involves daytime learning and evening study. This unique opportunity is designed to set you up for long‑term success, building strong foundations and professional networks from day one.

The course will run from Monday 16th February to Thursday 5th March 2026.

Qualifications

Ko wai koe - About you :

To be successful in this role, you will have :

• A full class '1' NZ drivers licence, held for a minimum of 12 months with an excellent driving record
• First Responder qualification – we will train you if you are new
• Confident operating large vehicles and operating under lights and sirens when required
• Good level of physical fitness
• Resilient and able to work with autonomy
• Excellent interpersonal skills with a strong customer focus
• A genuine commitment to the well‑being and care of others
• The ability to work under pressure
• Current First Aid Level 2 Certificate desirable but not essential

Additional Information

Click “I’m interested” before applications close on Thursday 4th December 2025 .

For further information please contact Nik Canoville, Recruitment Advisor on for a confidential discussion or email

At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs.

Inclusion and equal opportunity are our priorities. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process.

Research shows that women and people from under‑represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%, please apply or contact the recruitment advisor listed on the advertisement for a conversation.

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