SAP Basis Support Specialist

Our vision : Nature is thriving in Aotearoa | Te Oranga o te Ao Tūroa

The Department of Conservation Te Papa Atawhai (DOC) serves to protect and restore nature across Aotearoa. When nature thrives, we all thrive.

Ko tā Te Papa Atawhai he tiaki, he whakarauora anō hoki i te taiao puta noa i Aotearoa. He oranga taiao, he oranga tangata.

Mō te tūranga | About the role

As our SAP Basis Support Specialist, you will be responsible for managing DOC’s SAP Basis infrastructure and ensuring that all SAP systems operate reliably, securely, and efficiently. You will work closely with SAP developers, system administrators, database administrators, and wider infrastructure teams to maintain a robust technical landscape and support ongoing system improvements.

You will also contribute to agile delivery processes, strengthen security and performance capabilities, and collaborate across the organisation to ensure our SAP systems continue to meet business and operational needs.

Key responsibilities include, but are not limited to :

• Manage and maintain SAP Basis infrastructure including installation, configuration, monitoring, and performance tuning.
• Oversee SAP vendors and support partners working in the Basis area.
• Monitor SAP system performance and conduct capacity planning.
• Implement performance optimisation and ensure compliance with SAP security standards.
• Maintain role-based access control and secure SAP environments.
• Troubleshoot issues, perform root cause analysis, and ensure long-term stability.
• Deliver tasks aligned with work plans and performance expectations.Maintain accurate system documentation and operational procedures.
• Identify and escalation critical issues and risks.

Ngā pūkenga me ngā wheako | Skills and experience

You will bring strong technical capability backed by hands‑on SAP Basis administration experience in enterprise environments.

You will also have :

• Solid expertise in SAP Basis administration (installation, configuration, performance tuning, transport management, security, user admin).
• Experience supporting SAP landscapes in enterprise settings.
• Strong understanding of Linux and Windows server operating systems.
• Experience with SAP HANA databases.
• Knowledge of networking, storage, and virtualization technologies.
• Proficiency in SAP security, access control, and compliance requirements.
• Experience with SAP monitoring tools and performance optimization.
• Knowledge of backup / recovery procedures, disaster recovery, and business continuity practices.
• Strong analytical, diagnostic, and root cause analysis abilities.
• Excellent communication and interpersonal skills; able to collaborate widely.
• Builds trust easily and works effectively with diverse teams.
• SAP Basis certification(s).
• Relevant system administration qualifications or equivalent enterprise experience.

He aha ngā pāinga mōu? | What’s in it for you?

DOC places importance on developing a culture where everyone can participate, thrive, and grow. We’re working towards being an organisation that is diverse, equitable and inclusive by default. You can learn more about what we offer here.

Tonoa inaiānei | Apply now

Apply online with a CV and cover letter that highlights your relevant skills, experience and motivation for joining Te Papa Atawhai. Please note, due to the high volume of applications, we are unable to accept direct or emailed applications and provide feedback to those not shortlisted.

If you require any accommodations or adjustments during the recruitment process, please let us know.

Eligibility to work in New Zealand is preferred– this includes holding a valid work visa that covers the whole period of employment.

Please note, we are not engaging with recruitment agencies for this role.

Rā whakakapi | Applications close

Applications close at 11 : 59 pm on Sunday, 07 December 2025.

Depending on the volume of applications received, we may close this advertisement early, so please submit your application as soon as possible.

Me he pātai anō, whakapā mai | For further enquiries

Please feel free to contact Aleena Antony, Senior Recruitment Advisor at

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