Assistant Clinic Ops Manager (Perm)

Company's Profile

Our client is a leading public healthcare institution that provides seamless, team-based care across all stages of a patient's health journey.

Serving a diverse community, they are committed to innovation, collaboration, and using technology to deliver person-centered, holistic care.

Awarded as one of the Best Employers in

• , they are looking for qualified individuals to join their dynamic environment dedicated to improving lives within the community.

Work Location : West (nearest MRTs : Queenstown / Commonwealth)

Job Responsibilities

Responsible for daily operations of service point operations, including front counter services, administrative / operational matters

Manage a group of non-nursing staff providing services in service points, including conducting appraisals, induction, orientation and necessary training

Conduct staff recruitment and retention

Partnering Nurse Manager and other stakeholders to solve system and process problems

Work with other department managers to ensure a positive experience for patients along the continuum of care

Ensuring facilities are patient friendly and safe

Partner the Ops & Admin department managers (Ops & Admin) in achieving customer satisfaction targets

Responsible for devising innovative services to continually improve service levels and delight customers

Develop and carry out business plans in conjunction with clinical chiefs to ensure that business goals are reached

Manage annual financial budgeting and regular reviews with clinical heads, and development of new business

Requirements

At least 2 – 3 years' experience in managing healthcare frontline staff, experience in any clinic / hospital setting will be a strong advantage

Strong leadership & communication skills

Interested candidates may whatsapp your resume to

Only shortlisted applicants will be contacted.

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