Regional Sales Assistant (Auckland)

Fantastic opportunity for an Admin Sales Support to help our sales team shine with admin, events, and CRM support Thrive under leaders who champion respect and support your success Make a meaningful difference in what you do Enjoy a mix of office work and off-site work in our villages About Ryman Healthcare At Ryman, we believe the measure of a full life is one that gets richer with age.

Ryman Healthcare is a leader in retirement living and aged care.

Our driving purpose is to enhance freedom, connection and well-being for people as we grow older.

We own and operate 49 villages in New Zealand and Australia, and we employ approximately 7,700 team members across a range of different sectors.

Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.

At the heart of our business, everything we do must be 'Good enough for mum and dad.'

What will you do?

We are seeking a Regional Sales Assistant / Admin Sales Support to support our Sales team and strengthen sales effectiveness across multiple Ryman villages across our Northern region.

This role is central to keeping our sales initiatives running smoothly, including maintaining accurate Salesforce data, tracking refurbishments, supporting events, and delivering an exceptional first impression for prospects.

You'll support multiple villages, keeping them organised, coordinated, and welcoming for residents and visitors alike.

This position offers variety, combining office based work at our Ellerslie office, and off-site support across our Northern villages.

As the Regional Sales Assistant, you will work closely with the Regional Sales Manager, Sales Advisors, village teams, and key stakeholders to keep sales processes moving, ensure information is accurate, and provide hands-on support with community events, open days, and day-to-day sales activities.

Weekend work may occasionally be required for open days or events.

Key responsibilities but are not limited to : Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making Analyse sales data to identify trends, opportunities, and areas for improvement, and share findings with the Regional Sales Manager and Sales Advisors Collaborate with the Regional Sales Manager and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements Meet, host, and build rapport with prospective residents, contracted individuals, and members of the public Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience Coordinate appointments and follow-ups for Sales Advisors at assigned villages What's in it for you?

If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!

A career at Ryman offers : Ongoing support for professional development and career progression Additional wellbeing leave Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail Social club events, furry Friday's (bring your dog to work) - Auckland office only Who are you?

You are highly organised, detail-oriented, and enjoy keeping operations running smoothly You have a positive, can-do attitude and enjoy supporting others You ideally bring 2-4 years' experience in a customer-facing, administrative, or sales support role You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word You ideally have worked with Salesforce or would be comfortable learning the system You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally You value people and kindness, and are passionate about delivering results You strive for excellence and look for ways to exceed expectations You believe in the value of strong, positive, trusting teams who work together as one You are resilient and can demonstrate composure under pressure If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!