Hospitality Duty Manager

We are looking for an experienced bartender with LCQ qualification who understands NZ's Sale and Supply of Alcohol Act 2012, organises and manages orders, stocktake, rostering, reservations and customer servicing.   The applicant will be directly handling customer inquiries, complaints and feedback, following health and safety regulations and security. This job offers at least 30 hours per week, requires flexibility for night shift and the pay rate is $27p / h

Key Responsibilities :

• Ensure compliance with the Sale and Supply of Alcohol Act and maintain responsible service of alcohol.
• Handle customer queries, feedback, and complaints professionally.
• Ensure health, safety, and hygiene standards are upheld in accordance with New Zealand regulations.
• Train, motivate, and support team members to deliver excellent customer service.
• Oversee cash handling, EFTPOS transactions, and end-of-day reconciliations.
• Coordinate with security staff to ensure patron safety.
• Report maintenance or operational issues to the venue manager promptly.

Requirements :