Head of Customer Experience & Service Delivery

A community-owned energy provider is seeking a proactive leader for customer experience. This role involves guiding a high-performing contact centre team, shaping customer interactions using insights, and championing a customer-centric culture. The ideal candidate will have significant leadership experience, particularly within service delivery, and will be adept at utilizing platforms like Salesforce to enhance service outcomes. Join us to create meaningful connections and experiences for our customers while contributing to community well-being.

#J-18808-Ljbffr