Key Account Manager

To optimize sales income from assigned territory and become the first point of contact for customers to address all their purchasing and service requirements. The primary focus is on building effective relationships within account portfolio of high opportunity accounts to gain a clear understanding of current and future needs and drive significant incremental sales.

Responsibilities

• Proactively visit target customers to explore new business opportunities and perform upselling activities to achieve sales targets.
• To drive significant sales growth within assigned territory through effective and long-term customer relationships.
• Identify customer needs and collaborate with multi-functional teams to integrate relevant value-added services profitably into business operations.
• Maintain timely customer records, CRM data and sales reporting data to enable accurate analysis of business trends and KPIs, and to maximize marketing campaign outcomes.
• Use financial and customer data to analyze and drive compliance to preferential terms / service level contracts and ensure profitability.
• Participate in product training, marketing campaigns, and continuous improvement projects.
• Comply with all company policies and requirements, and complete any other duties or tasks from the company to achieve corporate and business objectives.

Requirements

Seniority level

Employment type

Job function

Industries

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