Senior Compliance Officer | Noise

Auckland Council’s Licensing & Environmental Health department has an opportunity for a Senior Compliance Officer – Noise; reporting to the Team Leader – Environmental Health Noise, this role is all about making a difference in our communities by helping to resolve noise complaints fairly, professionally, and timely.

You’ll be at the forefront of ensuring compliance, supporting customers, and mentoring colleagues, while applying your expertise to deliver best practice outcomes. This is a chance to use your interpersonal skills, technical knowledge, and problem‑solving ability to improve the way Aucklanders experience their city.

Day‑to‑day you could expect to work on :

• Responding to and investigating noise complaints, ensuring timely and accurate outcomes
• Providing advice, education, and mediation to resolve issues at the earliest opportunity
• Auditing contractors and reporting on performance against KPIs
• Supporting the Team Leader with work programmes, mentoring, and coaching staff
• Applying legislation, bylaws, and standards to achieve compliance outcomes
• Undertaking out‑of‑hours monitoring and participating in on‑call duties
• Assisting other Licensing & Environmental Health teams with inspections when required

Please click HEREfor a copy of the Position Description

This role requires experience in similar regulatory enforcement roles, with a sound understanding of noise control and environmental health legislation. You’ll be confident working directly with the public, able to balance empathy with firm decision‑making, and skilled at building strong relationships with stakeholders.

You’ll thrive in a busy environment, be highly organised, and bring initiative and resourcefulness to every challenge. Just as importantly, you’ll be a team player who enjoys coaching others and contributing to continuous improvement.

We will be looking for specific experience with :

We will offer you a career‑enhancing opportunity to contribute to Auckland’s growth and development by ensuring the right outcomes are achieved for our customers and the general public. You will be working for an organisation that embraces diversity and has a culture built on trust and valuing individual contributions. If you are high‑performing, passionate about Auckland and the world around you, and would like the chance to make tangible and visible improvements to our environment, then join us.

We offer a range of employee benefits and proudly support flexible working options where possible. View a snapshot of some of our employee benefitsHERE.

If you have any support or access requirements, please advise us when submitting your application so we can assist you.

The remuneration range for this role is $88,528 – 93,000 (Based on skills & experience)

Our employer Kiwisaver contribution is additional to base salary offered

Auckland Council is an equal opportunity employer (EOE) and we are committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

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