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Support Officer
Support OfficerNew Zealand Ministry Of Economic Development • Wellington, Wellington, New Zealand
Support Officer

Support Officer

New Zealand Ministry Of Economic Development • Wellington, Wellington, New Zealand
30+ days ago
Job description

A motivated Support Officer role in the Refugee Status Unit of Immigration New Zealand – a permanent, full‑time position based in Auckland CBD with a salary range of $55,624 – $65,829.

Responsibilities

  • Data entry, e.g., confirmation of claim forms.
  • Managing information systems : recording, storing and retrieving information in written and electronic formats.
  • Serving as the public face of the unit – assisting claimants and their lawyers and responding to inquiries from the public.

Benefits

  • A busy and varied role.
  • An inclusive and supportive team delivering important outcomes within the Immigration system.
  • Convenient central city location.
  • Skills and Experience Required

  • Excellent communication skills, including sound written abilities.
  • Ability to communicate and deal with the public.
  • Rapid assimilation of new information and areas of work.
  • Multitasking and managing a range of support functions.
  • Working without supervision, managing and organising fluctuating workloads in sometimes stressful situations.
  • Good appreciation of quality service delivery and excellent organising ability.
  • Ability to deliver in strict timeframes.
  • For your application to be considered you must be a New Zealand citizen or have New Zealand Permanent Resident Visa.

    When you are ready to apply, please send a CV and cover letter telling us why you’re the perfect fit for this role. All applications must be submitted via our online process. Applications close on Monday 1 December 2025 at 11.59 pm.

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    Support Officer • Wellington, Wellington, New Zealand

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