Store Manager – Pizza Hut Albany (Auckland)

Blooming Group Limited – North Shore, North Island

About the Company

Blooming Group Limited operates the Pizza Hut Albany store under the globally recognised Pizza Hut franchise. We are a New Zealand‑owned company focused on maintaining high food quality, operational excellence, and great customer experiences.

The Role

The Store Manager is responsible for the day‑to‑day running of our stores, including the rostering, training, and coaching of team members, delivering excellent service to ensure high levels of customer satisfaction, creating business strategies to attract new customers, preparing detailed sales reports and monitoring inventory levels on new stock. This role is ideal for a passionate, hard‑working individual with a commitment to high standards and an interest in learning and developing their skills in our organisation.

Key Responsibilities

• Plan, coordinate, and oversee daily store operations to ensure efficient service delivery.
• Develop and implement effective customer service procedures and standards.
• Monitor staff performance and provide training and support to ensure service excellence.
• Manage rostering, labour costs, and staff scheduling to maintain productivity.
• Oversee inventory control, stock ordering, and supplier coordination.
• Handle and resolve customer complaints and feedback promptly and professionally.
• Maintain compliance with company policies, brand standards, and New Zealand food safety and hygiene regulations.
• Monitor store sales performance, prepare reports, and support budgeting and cost control activities.
• Ensure store cleanliness, maintenance, and presentation meet required standards.
• Support marketing, local promotions, and community engagement activities.
• Recruit, train, and supervise team members to build a strong and motivated workforce.
• Drive continuous improvement initiatives to increase efficiency and customer satisfaction.

Skills and Experience Required

What’s in it for you

Ideal Candidates

Should have at least one year of relevant work experience in the fast‑food industry or Quick Service Restaurant (QSR) and / or a relevant qualification at level 4 and above. Full‑time permanent position located at Albany Pizza Hut store. Minimum working hours 40 per week. Wage rate $30–35 per hour depending on experience / qualification.

How to Apply

If you are a motivated and experienced professional with a passion for hospitality and customer service, please apply online with your CV and a brief cover letter. Ensure you provide copies of your relevant qualifications and confirmation of work experience; otherwise, your application will not be considered.

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