Breeze Services Consultant – New Zealand

We’re on the lookout for a Breeze Services Consultant —a problem-solver, communicator, and trusted advisor who thrives on helping clients get the most out of their technology.

The Breeze Services Consultant ensures clients derive ongoing value from Ibis solutions beyond their initial implementation. This role partners with clients post go-live and acts as the first point of contact for technical queries and troubleshooting. In partnering with our clients, you are expected to have high communication effectiveness by adopting our values of seeking to understand. By using Breeze through configuration, updating of data, and tailoring reports and dashboards, you will drive ongoing customer value in Breeze. Resolving issues efficiently and escalating when needed, the Breeze Services Consultant also supports client success, drives adoption, and enhances satisfaction. Working closely with the Client Success Manager, this role contributes to client retention, growth, and overall profitability.

What you’ll do

As a Breeze Services Consultant, you’ll step in after implementation and become the go-to partner for clients using Breeze. You’ll :

• Act as the first point of contact for technical queries, troubleshooting, and “how-to” questions.
• Configure Breeze, update data, and tailor reports and dashboards to deliver real business value.
• Work closely with the Customer Success Manager—sharing your technical know-how to help uncover new growth opportunities.
• Work with clients to understand requirements, customise outputs, and ensure solutions meet agreed business outcomes.
• Proactively uncover opportunities to expand product and service adoption and provide actionable feedback to the customer team to maximise revenue growth.

About you

You’ll be someone who enjoys solving problems, connecting with people, and seeing the real-world impact of your work. Ideally, you’ll bring :

You will bring our guiding principles to life every day by :

Apply now

If you’re ready to help our clients unlock the full potential of Breeze while building strong relationships and driving outcomes, we’d love to hear from you.

Ready to make an impact? Apply now at : and join us in delivering solutions that truly make a difference. Please note that only shortlisted candidates will be contacted.

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