Support Officer

Support Officer

Join to apply for the Support Officer role at Ministry of Business, Innovation and Employment.

Permanent full-time.

Salary range - $55,624 - $65,829.

Auckland CBD based.

About the Role

Important role providing support in refugee status decision-making processes.

Open to a motivated Support Officer in the Refugee Status Unit within the Refugee and Migrant Services Branch of Immigration New Zealand.

Responsibilities

Data entry, e.g. for confirmation of claim forms

Managing information systems : recording, storing and retrieving information in written and electronic formats

Being the public face of the unit – assisting claimants and their lawyers and responding to inquiries from the public

Processing invoices

General administration duties

Benefits

A busy and varied role

An inclusive and supportive team delivering important outcomes within the Immigration system

Convenient central city location

Skills and Experience Required

Excellent communication skills including sound written skills

Ability to communicate and deal with the public

Ability to quickly assimilate new information and areas of work

Data entry skills

Attention to detail

Ability to multitask and manage a range of support functions

Working without supervision, managing and organising fluctuating workloads in sometimes stressful situations

Good appreciation of quality service delivery and excellent organising ability

Ability to deliver in strict timeframes

For your application to be considered you must be a New Zealand citizen or have New Zealand Permanent Resident Visa.

Applications close on Monday 1 December

• at
• pm.

#J-