Assistant Manager / Manager, Quality Assurance and Educational Analytics

Assistant Manager / Manager, Quality Assurance and Educational Analytics

National University of Singapore – Queenstown

The National University of Singapore is the national research university of Singapore. Founded in 1905 as the Straits Settlements and Federated Malay States Government Medical School, NUS is the oldest higher education institution in Singapore.

Job Description

We are seeking a highly motivated individual to join our Academic Analytics team as Manager, Quality Assurance and Educational Analytics, working closely with the Assistant Dean for Educational Evaluation to advance data-driven quality assurance and continuous improvement. The Academic Analytics team plays a key role in leveraging data to inform evidence-based decision‑making, enhance educational quality, and support institutional reporting and accreditation. Through this work, the team helps revolutionize teaching and learning, and strengthen strategic and operational processes within the education mission at Duke-NUS. The Manager will contribute by developing interactive data dashboards and performing data analyses that translate educational data into actionable insights for leadership and faculty. In addition, this role provides cross-functional support for initiatives across the Education Advancement Department.

Job Responsibilities

Academic Analytics and Data Visualization

Design, build, and maintain interactive dashboards (e.g., Power BI) to visualize educational key performance indicators (KPIs) and support evidence‑informed decision‑making.

• Develop automated reporting workflows and analytical models to enable longitudinal and cross‑programme analyses.
• Conduct data analyses to inform teaching, learning, and curriculum improvement.
• Translate complex findings into clear, user‑friendly visualizations and summaries for leadership, faculty, and committees.
• Collaborate with IT and institutional data partners to ensure data governance, integrity, and interoperability across systems.

Quality Assurance and Evaluation

Coordinate programme reviews, stakeholder feedback cycles, and follow‑up action tracking for quality improvement.

Cross‑functional Collaboration and Strategic Support

Collaborate with colleagues across the Education Advancement Department to integrate analytics into faculty development and educational research.

Qualifications

Personal Attributes

We regret that only shortlisted candidates will be notified.

Job Requisition ID : 30898

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