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Senior Executive/Assistant Manager (Student Life), MSc Programmes Office
Senior Executive/Assistant Manager (Student Life), MSc Programmes OfficeNational University of Singapore • Queenstown, Otago, New Zealand
Senior Executive / Assistant Manager (Student Life), MSc Programmes Office

Senior Executive / Assistant Manager (Student Life), MSc Programmes Office

National University of Singapore • Queenstown, Otago, New Zealand
2 days ago
Job description

About NUS Business School

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world's leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

Job Description

As part of the MSc Student Life team supporting our Masters programmes, this role will play a pivotal role in cultivating a positive, transformational, inclusive, and holistic student experience, outside of the classroom. The role will collaborate closely with student leaders, faculty, alumni, and internal partners to build a vibrant, supportive, and globally diverse learning community that inspires leadership growth, personal development, and lifelong networks.

Student Life, Community Building and Student Club

  • Design, implement, and support student life initiatives that foster interaction, belonging, and a strong sense of community across diverse student cohorts.
  • Work closely with, collaborate with, and provide day-to‑day guidance to student leaders in the student club, inspiring and supporting them in their leadership journey.
  • Serve as a motivator, mentor, and facilitator and empower student leaders to develop their potential, lead confidently, and contribute meaningfully to the student body.
  • Collaborate with student clubs and student leaders to conceptualise, plan, and execute engaging programmes, events, and community‑building initiatives.
  • Promote diversity, inclusion, and intercultural appreciation, building a community that celebrates differences and nurtures lifelong networks.
  • Provide pastoral care, general counselling, and well‑being support to students.

Cross‑Programme Collaboration, Innovation and Engagement

  • Develop and lead cross‑MSc programmes initiatives, activities, and signature events to strengthen cohesion and collaboration across Masters programmes.
  • Work collaboratively with other MSc Programme teams to develop aligned student life initiatives and a unified student experience.
  • Take a proactive role in innovating and creating new ideas for student life programmes, ensuring activities remain relevant, meaningful, and engaging.
  • Events and Signature Experiences

  • Lead in the planning and execution of office‑led events including Orientation programmes, Commencement programmes, end‑of‑semester celebrations.
  • Guide student leaders and actively support event management, ensuring smooth execution while fostering learning opportunities for student organisers.
  • Conduct administrative briefings, onboarding sessions, and student club information sessions for students.
  • Partner with internal and external stakeholders to deliver impactful student engagement opportunities.
  • Stakeholder Engagement, Communications and Service Excellence

  • Build strong working relationships with internal and external stakeholders.
  • Deliver exceptional service excellence and uphold high standards of professionalism, responsiveness, and student‑centric support.
  • Contribute to social media outreach to enhance visibility and engagement among current students, prospective students, and alumni.
  • Operations, Governance and Financial Management

  • Guide student leaders on funding guidelines, work planning, budget planning, and responsible financial management for student events and activities.
  • Maintain, refine and automate operational processes, including SOP documentation and workflow improvements.
  • Support resource planning, budget tracking, and reporting for events and student life initiatives.
  • Carry out any additional duties assigned by the Director and Senior Associate Director to support the goals of the MSc Programmes office.

    Qualifications

  • A Bachelor degree from a reputable institution.
  • Years of Experience

  • At least 3 years of experience working directly with student leaders or youth development is highly preferred.
  • Student Development and Engagement

  • Good understanding of student leadership development, co‑cultural engagement, and experiential learning principles.
  • Experience mentoring, guiding, or supporting student leaders and student clubs, with the ability to inspire and empower young adults.
  • Stakeholder Management and Collaboration

  • Effective stakeholder engagement skills, with the ability to collaborate effectively across multiple internal departments and external partners.
  • Ability to navigate diverse viewpoints, coordinate across teams, and drive cross‑MSc initiatives.
  • Event Planning and Project Management

  • Proven experience in event management, including planning, execution, logistics coordination, and post‑event evaluation.
  • Ability to lead student teams in event execution while ensuring quality, safety, and learning outcomes.
  • Meticulous and strong organisational skills with the capacity to manage multiple projects, timelines, and deliverables simultaneously.
  • Communication and Interpersonal Skills

  • Excellent written and verbal communication skills, with confidence in conducting briefings, presentations, and engagement sessions.
  • Ability to communicate effectively with a diverse, international student population.
  • Strong interpersonal skills with a warm, empathetic, and approachable manner.
  • Efficient problem‑solving skills with the ability to manage unexpected student issues, plan contingencies, and respond calmly to challenges.
  • Digital Skills

  • Proficiency in MS Office, online graphic design and collaborative tools.
  • Comfortable learning new platforms and systems used in student services and event management.
  • Training or certification in student development, coaching, counselling, facilitation, or leadership development is a plus.

    (Appointment job grade will commensurate with the selected candidate's experience)

    More Information

    Location : Kent Ridge Campus

    Organization : School of Business

    Department : Dean's Office (BIZ)

    Employee Referral Eligible : No

    Job requisition ID : 31045

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