Service Engineer(ME)

Provide servicing on customers’ Multi-Function Devices in accordance with the procedures indicated inside the service manual

Take ownership of designated Multi-Function Devices and ensure all Multi-Function Devices are in optimum working conditions

Providing quality services during visits to ensure customers or users are delighted

To provide resolution to customer when they encountered connectivity issues or unable to utilize the machine in their printing environment

To undertake the role and responsibilities to ensure all installed machines with connectivity are properly installed and demonstrated to users on the use of the machine’s functions and connectivity matters

Support team in technical support and solutions

Requirement

At least a diploma or equivalent in engineering, IT, business or a related field is required.

At least 2 years or more of relevant experience in technical field operation in office equipment with intermediate knowledge in networking

Comfortable to travel extensively to customer location island wide

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