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Senior Account Director - Lead Complex Digital Accounts For Enterprise Clients In Perth
Senior Account Director - Lead Complex Digital Accounts For Enterprise Clients In PerthBig Wave Digital • Auckland, Auckland, New Zealand
Senior Account Director - Lead Complex Digital Accounts For Enterprise Clients In Perth

Senior Account Director - Lead Complex Digital Accounts For Enterprise Clients In Perth

Big Wave Digital • Auckland, Auckland, New Zealand
18 hours ago
Job description

Senior Account Director - $

  • k + Super

Base pay range : A$140,

  • / yr - A$160,
  • / yr
  • Senior Account Director - Perth, Australia based

    Lead complex digital accounts for enterprise clients.

    Are you an experienced Account Director or Senior Account Director who can navigate complex technical solutions and manage senior stakeholders with confidence?

    Do you have experience working across enterprise-level CMS and DXP programs like Sitecore, Adobe or large-scale platform rebuilds?

    If you are a relationship-led operator who thrives in a well-established digital agency environment, this role is for you.

    About the role

    You will lead a portfolio of major enterprise clients and become their trusted strategic partner.

    This includes managing CMS, DXP and digital transformation programs, shaping strategy, driving growth and ensuring delivery excellence.

    You will work closely with a mature delivery team across PMs, developers and strategists, with the support and structure of a well-established Perth agency.

    What you will be doing

    Strategic Leadership

    Build strong, trusted relationships with clients and understand their organisational and marketing goals

    Translate technical concepts into clear and simple language

    Lead annual and quarterly planning sessions and build strategic roadmaps

    Maintain alignment between client KPIs and the work delivered

    Complex Digital Program Ownership

    Oversee enterprise CMS, Sitecore or DXP work across multi-stream programs

    Lead WIPs, planning sessions and BAU activity with confidence

    Partner closely with PM and Delivery teams to ensure clarity, accuracy and smooth execution

    Growth and Commercial Ownership

    Identify new opportunities within existing accounts

    Support upsell, retainer growth and new service discussions

    Manage budgets, scopes and profitability across your portfolio

    Ensure strong forecasting, invoicing and financial hygiene

    Account Delivery and Team Collaboration

    Ensure jobs and projects are properly resourced

    Support PMs with difficult conversations or scope adjustments

    Work closely with the Delivery team to support successful handovers

    Champion best-practice use of internal systems like Jira and Productive

    People and Culture

    Mentor junior team members

    Support onboarding and training

    Contribute to a positive, collaborative and high-performing culture

    What you bring

    Proven experience as a Senior Account Director or Account Director ready to step up

    Strong background in digital or integrated agency environments

    Confidence working on complex technical solutions such as Sitecore, CMS rebuilds or DXP programs

    Excellent communication and stakeholder management skills

    Strong commercial awareness and ability to manage scopes and budgets

    A proactive, problem-solving mindset and a collaborative working style

    Why this agency

    Well-established and respected Perth digital agency

    Mature delivery and strategy capability

    Enterprise-level clients and high-impact projects

    Growth-based incentives

    Supportive, people-first culture

    If you are ready to lead major accounts, partner with enterprise clients and make a real impact in a highly capable Perth agency, I would love to share more.

    Seniority level

    Mid-Senior level

    Employment type

    Full-time

    #J-

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