Talent.com
Customer Service Representative Full-time
Customer Service Representative Full-timePACT group • Auckland Central, Auckland, NZ
Customer Service Representative Full-time

Customer Service Representative Full-time

PACT group • Auckland Central, Auckland, NZ
10 days ago
Job description

Company Description

Viscount NZ has a vision of a world without single use.  Its mission is to make circularity simple, believing that what they do is not only good for business but also great for the planet. Due to continued growth, the business is looking for a customer service champion to join our team.

Job Description

About this opportunity

Reporting to the Sales Manager, you will be responsible for providing frontline inbound customer support for our customers order requirements across multiple sites.

From answering and resolving their order questions, preparing orders and managing stock allocations - there is a lot to do in this busy role.

To be successful in this role, you will have a calm and engaging communication style, with the ability to communicate across a variety of media platforms.  You will enjoy working with a variety of customers over the phone and be confident in making outbound phone calls.

  • This position is Part time, 30 hours per week (negotiable). Hours : 8.30am to 3pm Mon-Friday

Your key responsibilities will be to :

  • Provide prompt, professional support for customer inquiries, pricing, orders, and returns via phone, email, and direct contact.
  • Process and allocate daily orders, including outbound calls for hires and returns.
  • Ensure all order processing meets Viscount quality standards.
  • Collaborate with internal and external teams to resolve issues and maintain customer satisfaction.
  • Complete service and sales administration tasks, including scanning documents and updating SAP and Salesforce records.
  • Support credit management, netting administration, and new customer setups.
  • Your skills and experience

    To be successful in this role, you’ll have :

  • Previous call centre and / or customer services experience in a fast-paced environment
  • Commitment to customer satisfaction.
  • Empathetic and adaptable interpersonal skills to manage issues and resolutions.
  • Good oral and written communication skills.
  • Demonstrated problem solving ability.
  • Attention to detail and accuracy in data management and documentation.
  • Computer literacy.
  • SAP and Sales Force experience preferred
  • Create a job alert for this search

    Customer Service Representative • Auckland Central, Auckland, NZ

    Related jobs
    Customer Service Specialist

    Customer Service Specialist

    Drake New Zealand • Auckland, Auckland, New Zealand
    Direct message the job poster from Drake New Zealand.Provide customer satisfaction by answering product and service questions while suggesting information about other products and services for this...Show more
    Last updated: 10 days ago • Promoted
    Customer Service Representative - BNT Kumeu

    Customer Service Representative - BNT Kumeu

    Precision Equipment NZ • Kumeu, Auckland, New Zealand
    Exciting opportunity on offer at BNT Kumeu for our next Customer Service Representative to join our fun and welcoming team!. If you’ve got great customer service skills, a full NZ license and a pass...Show more
    Last updated: 22 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Persol Apac • Auckland, Auckland, New Zealand
    Direct message the job poster from PERSOL APAC.Part-time hours – Permanent 1 pm to 5 pm Monday to FridayOn-site - Mt.Our client is passionate about helping people save money while enjoying fantasti...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative Full-Time

    Customer Service Representative Full-Time

    Pact Group • Auckland, Auckland, New Zealand
    Company Description Viscount NZ has a vision of a world without single use.Its mission is to make circularity simple, believing that what they do is not only good for business but also great for th...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    University Of Auckland • Auckland, Auckland, New Zealand
    Job Description Te Whiwhinga mahi | The opportunity We are seeking a part-time Customer Service Representative to contribute to the quality of the campus experience for our members.You will do this...Show more
    Last updated: 12 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Pact Group Holdings Ltd • Auckland, Auckland, New Zealand
    Viscount NZ has a vision of a world without single use.Its mission is to make circularity simple, believing that what we do is not only good for business but also great for the planet.Due to contin...Show more
    Last updated: 5 days ago • Promoted
    Customer Service Representative - Auckland

    Customer Service Representative - Auckland

    Motion • Auckland, Auckland, New Zealand
    Customer Service Representative - Auckland page is loaded## Customer Service Representative - Aucklandremote type : On-Sitelocations : Auckland, Auckland, New Zealand : Tauranga, Bay of Plenty, ...Show more
    Last updated: 10 days ago • Promoted
    Customer Service Representative - Bnt Kumeu

    Customer Service Representative - Bnt Kumeu

    Precision Equipment Nz • Auckland, Auckland, New Zealand
    Exciting opportunity on offer at BNT Kumeu for our next Customer Service Representative to join our fun and welcoming team!. If you've got great customer service skills, a full NZ license and a pass...Show more
    Last updated: 22 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Bhinder Transport Limited • Auckland, Auckland, New Zealand
    Customer Service Representatives positions available in retails stores located in Auckland CityWe are looking for Customer Service Representatives for our retail stores located in Auckland City.Pro...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Viscount Reuse • Auckland, Auckland, New Zealand
    Job Description About this opportunity Reporting to the Sales Manager, you will be responsible for providing frontline inbound customer support for our customers order requirements across multiple ...Show more
    Last updated: 8 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Stryker Corporation • WorkFromHome, Auckland, New Zealand
    You’ll be a key point of contact for our customers, providing thoughtful, solutions-focused support with professionalism and care. This role is about more than just answering questions — it’s about ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative - Three Kings

    Customer Service Representative - Three Kings

    Fletcher Building Limited • Auckland, Auckland, New Zealand
    This isn’t your average retail role.Customer Service Representative.From the moment they walk through the door, you’ll deliver tailored product advice, share your knowledge, and create a customer e...Show more
    Last updated: 3 days ago • Promoted
    Customer & Operations Representative (Part-Time)

    Customer & Operations Representative (Part-Time)

    Avis Budget Group • Auckland, Auckland, New Zealand
    Best of both world where you are not just sitting behind a desk all day!.Based at our Auckland CBD location - 206 Victoria Street West,we have a part-time position available for someone who has exc...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Mcc Label • Auckland, Auckland, New Zealand
    Get AI-powered advice on this job and more exclusive features.Build your Career with an Industry LeaderMulti-Color Corporation manufactures labels for some of the biggest FMCG brand names found on ...Show more
    Last updated: 30+ days ago • Promoted
    Customer Service Representative Temporary Job – Auckland

    Customer Service Representative Temporary Job – Auckland

    Quinn Recruitment • Auckland, Auckland, New Zealand
    Customer Service Representative Temporary Job – Auckland.Are you a people person with excellent communication skills and a passion for delivering outstanding service?. We’re looking for a proactive,...Show more
    Last updated: 5 days ago • Promoted
    Customer Service Representative - Glenfield

    Customer Service Representative - Glenfield

    Westpac Group • Auckland, Auckland, New Zealand
    Customer Service Representative, Glenfield.Glenfield Branch | Glenfield Mall.Mo te turanga | About the Role.Taking action now to create a better future — it's why we show up every day.As a Customer...Show more
    Last updated: 2 days ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Araskills • Auckland, Auckland, New Zealand
    A Rental car company in Airport precinct is looking for full time permanent Customer Service Representatives.As a Customer Service Representative, you will be responsible for providing exceptional ...Show more
    Last updated: 1 day ago • Promoted
    Customer Service Representative

    Customer Service Representative

    Stryker Group • Auckland, Auckland, New Zealand
    We’re continuing to grow, and we’re excited to welcome a team member to our Customer Service team.You’ll be a key point of contact for our customers, providing thoughtful, solutions-focused support...Show more
    Last updated: 30+ days ago • Promoted