Senior Business Analyst - Financial Crime (Software Specialist)

Senior Business Analyst - Financial Crime (Software Specialist)

If you've always wanted to apply your skills to a large-scale Kiwi success story, today is your lucky day - ASB is on the lookout for a Business Analyst to join us in the Customer Tribe!

At ASB, we're all about doing what we can to help our customers get "One Step Ahead" by giving them the tools they need to manage their lives and plans for their families and future. We embrace innovation at speed, using modern tools and technologies to get us ahead of the game and stay there.

You’ll be part of a team that is on the forefront of working to deliver and support a secure, functional and performant product that delights our customers every day. In our diverse and accepting environment, our people grow their agile and growth mind‑set, learn, evolve, and utilise their skills, while being empowered to make decisions.

Mō te Tūranga | About the role

The Customer Tribe works across ASB Bank to drive automation for a variety of initiatives through specialist software like Pega. The Tribe is a mix of collaborative experts who simply love enabling automation, making life easy for ASBers and our customers.

As a Senior Business Analyst , you’ll lead analysis in a cross functional squad, working closely with our CXO, engineers, and operations teams to turn complex problems into clear, deliverable outcomes.

You will :

• Partner with stakeholders and SMEs to understand business problems, define scope, and translate needs into clear requirements, user stories and acceptance criteria.
• Map current state and future state processes, identifying pain points, control gaps, and opportunities to simplify, automate and improve customer experience.
• Work alongside technical teams to ensure requirements are understood, feasible and traceable, including data needs, business rules, integration and workflow behaviour.
• Identify and help manage the squads RAID items, ensuring they are visible, owned and factored into planning and decision making.
• Support backlog shaping and prioritisation, helping the squad focus on the highest value work and manage trade‑offs transparently.
• Faciliates workshops, walkthroughs and decision forums keeping the right people in the room, driving clarity on outcomes and ensuring consistency in understanding.
• Contribute to test planning and execution by validating that delivered solutions meet requirements, are operationally workable, and support regulatory and risk obligations.
• Help prepare the business for change, including the operating model impacts, procedures, training material and handover to BAU.

You’re an experienced Business Analyst who is comfortable sitting between business and technology, and you’ll know how to turn ambiguity into something people can actually build.

As a starter for success, you bring some of the following skills and experience :

Te mahi ki ASB | Working for ASB

We offer a competitive salary, great banking benefits, heaps of personal and career development opportunities, flexible working styles, extra holidays, and parental benefits.

We have a warm culture of caring people who all jump in to innovate and support each other. Our people grow their mindsets, learn, evolve, and utilise their skills while being empowered to make decisions.

At ASB, we are committed to our vision and values of Integrity, Caring, Passion, Courage and United. Our strength comes from caring about our people, our customers, our community, and environment.

As a value driven organisation, we are committed to providing a diverse and inclusive work environment, where we bring our different perspectives and strengths to achieve ASB goals together. We offer excellent career progression opportunities, a flexible and supportive culture; we help our people grow and celebrate together.

Finally, we offer a variety of challenges and exposure throughout ASB Bank in a large‑scale environment, filled with passionate people, focussed on delivering world‑class software and infrastructure services that help our customers.

If we've nailed our pitch and this role sounds like it might be the one for you then please click "apply"… we'd love to hear from you!

Successful candidates will be required to undertake several pre‑employment checks which will include but are not limited to; Police Check, Credit Check, AML Compliance, Verification of your qualifications and may include checks both here in New Zealand and overseas.

To serve a diverse community, we need a diverse organisation. We encourage applicants from all backgrounds who bring unique perspectives and thinking styles that add to the culture and performance of our team.

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