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Team Leader - Attendance Service
Team Leader - Attendance ServiceBarnardos • Christchurch, Canterbury, New Zealand
Team Leader - Attendance Service

Team Leader - Attendance Service

Barnardos • Christchurch, Canterbury, New Zealand
17 hours ago
Job description

We’re seeking a dynamic and skilled Team Leader to lead the delivery of the Attendance Service — supporting practitioners who work directly with whānau to strengthen relationships, improve wellbeing, and ensure the wellbeing and safety of Tamariki / rangatahi.

This is a permanent, full-time (40 hours per week) role, based in Christchurch.

About the Role

  • Referrals, case management processes, audits and day-to-day operations
  • Fostering strong, high trust relationships with community partners, stakeholders, and whānau.
  • Identifying and implementing appropriate interventions and resources
  • Promoting services that enable the client to have sufficient support networks
  • Promoting continuous improvement and innovation in service delivery.
  • Monitor and guide performance to ensure service requirements are met
  • Supporting staff development through coaching and training.
  • Providing holistic support to Tamariki and their whānau who are chronically absent or not in education

What You’ll Bring

  • Relevant tertiary qualification in Social Work, Education or similar (essential)
  • Holds registration under the conditions of Section 13 of the Social Workers Registration Act (desirable)
  • 3+ years leadership and management experience (essential)
  • Hold a full NZ drivers’ license (essential)
  • Previous experience in case management, including meeting contractual key performance indicators (essential)
  • Proven experience working with Tamariki and whānau with complex needs (essential)
  • Have an understanding of the Children Sector, specifically the intersection of education and social services (essential)
  • Understanding of Te Tiriti o Waitangi and commitment to culturally responsive practice.
  • Financial acumen
  • Embody Our Values

  • Kotahitanga (Unity) : Cultivate a sense of belonging through meaningful relationships with rangatahi, colleagues, and the wider community
  • Mahi Tōtika (Excellence) : Demonstrate unwavering integrity and purpose in all aspects of your work, striving for the highest standards of care
  • Kaikōkiritanga (Innovation) : Drive positive change with creativity, constantly seeking new and effective ways to support rangatahi
  • Āta Whakarongo (Active Listening) : Let rangatahi voices shape your approach, ensuring their perspectives are central to decision-making
  • Māiatanga (Empowerment) : Nurture growth and unlock potential in both rangatahi and colleagues, fostering a culture of continuous learning and development
  • Why Choose Barnardos?

  • Be at the forefront of trauma-responsive youth care in New Zealand, contributing to groundbreaking programs
  • Join a respected NGO with over 55 years of impact in child welfare and advocacy
  • Access ongoing professional development opportunities, including specialized training in trauma-informed practices and the latest youth care methodologies
  • Enjoy family-friendly policies, including flexible work arrangements where possibleSupportive team environment with regular supervision and peer support
  • Opportunity to make a lasting difference in the lives of vulnerable young people
  • About Barnardos

    For over 55 years Barnardos has been shaping brighter futures together with children and families in Aotearoa. Our mahi across social services, early learning and advocacy for children’s rights and wellbeing means we’re there for the whole childhood journey, and beyond.

    Every day, we’re making a positive, long‑lasting difference to children’s lives. Ready to create positive ripples? Apply now and let's transform young lives together!

    This role closes on 4 December 2025, however we will review applications as they are received, so may close it early if a suitable candidate is found.

    #J-18808-Ljbffr

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    Team Leader • Christchurch, Canterbury, New Zealand

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