Team Assistant

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5 days ago — Be among the first 25 applicants

As the Team Assistant, you will support others in the department to ensure efficient and effective administrative practices, and resolve administrative and other queries related to the work of the department.

You will intercept and screen telephone calls, emails, written correspondence and, dealing with, or redirecting enquiries to the appropriate areas, as necessary.

What you'll need :

Understanding and experience of the range of in-house IT systems such as Microsoft Dynamics CRM, and Orchard.

Understanding principles and practice of equality and customer care in delivering effective services.

Commitment to providing a high-quality service to all customers.

Computer skills sufficient to operate on-line system and complex software or develop formulas for moderately sophisticated spreadsheets.

Oral and written communication skills sufficient to interpret and apply policies and procedures and to resolve problems, and to present a professional approach to all customers and stakeholders.

Knowledge of housing and / or repairs would be desirable.

In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples.

Closing date : 21st November

• at 23 : 59 (We may close the advert early if we receive a suitable number of applications).

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Housing and Community Development

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