Talent.com
Product Operations Coordinator
Product Operations CoordinatorComplywith • Wellington, Wellington, New Zealand
Product Operations Coordinator

Product Operations Coordinator

Complywith • Wellington, Wellington, New Zealand
30+ days ago
Job description

ComplyWith makes the law clear for people who need to do things right.

Our vision is to be well known as Aotearoa New Zealand’s legal compliance leader, simplifying legal complexity with easy-to-read content and pleasure-to-use software.

Our growing legal technology business works with over 180 Kiwi businesses, including many of the regulators and industry leaders.

The working environment at ComplyWith encourages grounded achievers who love doing mahi that matters and getting stuff done. We’re confident, humble, and authentic.

Get a taste of what we do at ComplyWith here .

We offer a unique opportunity to join a growing company in Aotearoa New Zealand's fast-growing SaaS sector. At ComplyWith we pride ourselves on an awesome working environment :

  • We do an honest week's work - long hours or late nights aren’t the norm
  • We empower each other to take on responsibility
  • Get involved in the interface between the law and technology.

About the job

In this role, you’ll initially use your highly organised and customer-focused approach to support the work of our busy Technology and Product Team.

You’ll then have opportunities to grow your career with ComplyWith, and this is likely to include playing a key role in supporting the product and underlying technology.

This is a full-time role in our Product and Technology Team, based in our Wellington waterfront office.

What you’ll be doing

You’ll quickly come up to speed with our applications, processes and systems so that you can :

  • Become a ComplyWith application expert :
  • Your most important job will be to immerse yourself in the ComplyWith suite of products and understand them inside and out.

  • You’ll master the functionality, spot opportunities for improvement, and help our internal team get the best out of our products.
  • Follow support and product processes :
  • Monitor communications for support requests and acknowledge and gather information on them.

  • Update the planning boards, and help keep the team on track.
  • Update documentation and help guidance as features change.
  • Update product and team metrics.
  • Gather and collate information and estimates from developers and the rest of the team as required.
  • Follow development and operations processes :
  • Do recurring tasks that are required to keep the product healthy and safe.

  • Find ways that these tasks could be automated, and help automate them.
  • Expand the operational processes as we grow and mature.
  • Always be looking for ways to improve processes.
  • Help with releases as required.
  • Read code and suggest fixes for small bugs :
  • While this is not a development role, being able to suggest fixes by reading the code will be expected.

  • Testing :
  • Helping with Quality Assurance, and other levels of testing.

  • Give feedback on ideas and features before they get to the development stage.
  • Support the wider team and business, including :
  • Supporting internal projects

  • Contributing to process and team efficiency improvements.
  • Proactively completing recurring and ad-hoc admin tasks, including :
  • Updating project plans, and organising sprint ceremonies and other meetings.
  • Research tasks.
  • How you’ll know you’re successful

    You know you’re doing a great job when :

  • The team come to you as the first person who would know the answer to those tricky product questions.
  • Operations tasks are humming along smoothly, and we have full confidence in any automations.
  • You receive positive feedback and are highly valued by customers and key stakeholders for your responsiveness and impact
  • You’re proactively completing regular tasks and anticipating the product and team needs.
  • What you’ll bring

    You’ll have an organised approach and can grow with us as ComplyWith continues to accelerate.

    The ideal candidate will demonstrate the following :

  • A technical background or the desire and capability to become a technical expert. You like digging into tools, figuring out what they do and how they work.
  • Smart with the ability to demonstrate a growth mindset and the ability to rapidly learn in a technical environment
  • An interest in the interface of the law, technology, client needs, and innovative creative thinking
  • A systems mindset with the ability to look beyond a specific task and identify how your work connects with wider processes, customer outcomes, and our organisation’s goals
  • The ability to work both independently and collaboratively across multiple projects, products and platforms, and with a variety of people
  • Great time and project management skills
  • Good communication and interpersonal skills; you’re able to deal with internal team members proactively and collaboratively
  • A problem-solver with a drive to learn and take on new challenges in a collaborative and practical way
  • A values-driven personality and a desire and ability to work in a way that’s aligned with our Guiding Principles. We do our very best to be :
  • Simplicity-driven

  • People-centred
  • Grounded achievers
  • Autonomous collaborators
  • Forever innovating.
  • To find out more, check out the How we roll section on our About Us page.

  • Previous experience in roles like support desk, operations, and product support.
  • How to apply

    If you have any questions, please email us at . To apply, please send through a copy of your CV and cover letter.

    If you don’t quite meet these requirements but still think you’d be a great fit for the role, we’d still love to hear from you.

    We will be reviewing applications as they come in.

    #J-18808-Ljbffr

    Create a job alert for this search

    Coordinator • Wellington, Wellington, New Zealand

    Related jobs
    Senior Project Coordinator

    Senior Project Coordinator

    Alpha Personnel Recruitment Ltd • Wellington - other, Wellington, New Zealand
    Reporting to the Director, Change you will provide broad support to project managers including compliance, administration, delivery schedules, budget monitoring, reporting and risk assessments / awar...Show more
    Last updated: 23 days ago • Promoted
    Senior Product Manager

    Senior Product Manager

    New Zealand Government • Wellington, Wellington, New Zealand
    Discover a career with purpose at MBIE.We’re looking for a strategic and experienced Senior Product Manager to join our Procurement Capability and Systems team within New Zealand Government Procure...Show more
    Last updated: 13 days ago • Promoted
    Remote Project Coordinator — Flexible Hours & Growth

    Remote Project Coordinator — Flexible Hours & Growth

    Taskify AI • WorkFromHome, Wellington, New Zealand
    An innovative AI firm in New Zealand is seeking a Project Coordinator for a remote role.This part-time position allows for flexible scheduling and involves assisting with tasks related to content, ...Show more
    Last updated: 3 days ago • Promoted
    Senior Product Manager

    Senior Product Manager

    Ministry of Business, Innovation and Employment • Wellington, Wellington, New Zealand
    Discover a career with purpose at MBIE.Lead strategic product development across the NZGP ecosystem.Drive digital transformation and system-wide change. Salary range : $118,390 – $143,639 + Kiwisaver...Show more
    Last updated: 13 days ago • Promoted
    Associate Product Manager

    Associate Product Manager

    UneeQ • WorkFromHome, Wellington, New Zealand
    UneeQ is an artificial intelligence company, developing the most advanced autonomous digital human platform available for customer interactions. Our mission is to deliver digital human experiences t...Show more
    Last updated: 2 days ago • Promoted
    Remote Senior Product Success Manager - Guide Product Teams

    Remote Senior Product Success Manager - Guide Product Teams

    Aha! • WorkFromHome, Wellington, New Zealand
    A leading product management tools provider in New Zealand seeks a Sr.In this remote role, you will guide customers effectively through their product journeys, leveraging your expertise in product ...Show more
    Last updated: 16 hours ago • Promoted • New!
    Senior Product Manager

    Senior Product Manager

    New Zealand Ministry Of Economic Development • Wellington, Wellington, New Zealand
    Lead strategic product development across the NZGP ecosystem.Drive digital transformation and system-wide change.Salary range : $118,390 – $143,639 + Kiwisaver and employee wellness benefit.We’re lo...Show more
    Last updated: 13 days ago • Promoted
    Distant Digital Operations Coordinator at Ronda Nelson & Co

    Distant Digital Operations Coordinator at Ronda Nelson & Co

    The10minutecareersolution • WorkFromHome, Wellington, New Zealand
    Distant Digital Operations Coordinator at Ronda Nelson & Co.Digital Operations Coordinator (Half-Time, Distant – 20–25 hrs / week). Monday–Thursday, versatile hours.We’re a small‑but‑mighty workforce ...Show more
    Last updated: 21 days ago • Promoted
    Senior Product Manager - Payments Platform

    Senior Product Manager - Payments Platform

    Xero • Wellington, Wellington, New Zealand
    Senior Product Manager – Payments Platform.Be among the first 25 applicants.At Xero, we’re here to help supercharge small businesses. We do this by automating routine tasks, surfacing actionable ins...Show more
    Last updated: 14 hours ago • Promoted • New!
    Remote Client Success & Content Coordinator

    Remote Client Success & Content Coordinator

    Taskify AI • WorkFromHome, Wellington, New Zealand
    A leading technology company is seeking a motivated Client Success Manager for a remote role focused on content development, research, and digital workflows. The successful candidate will have stron...Show more
    Last updated: 16 hours ago • Promoted • New!
    Project Coordinator - 12 Months Fixed Term

    Project Coordinator - 12 Months Fixed Term

    Australia and New Zealand Banking Group Limited • Wellington, Wellington, New Zealand
    Department : NZ Strategic Execution Delivery & Change.Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.At ANZ, we’re shaping a world where people and communities thrive, driven by a c...Show more
    Last updated: 5 days ago • Promoted
    Sr. Product Success Manager (for product managers who want to guide other product teams)

    Sr. Product Success Manager (for product managers who want to guide other product teams)

    Aha! • WorkFromHome, Wellington, New Zealand
    Product Success Manager (for product managers who want to guide other product teams).Product Success Manager (for product managers who want to guide other product teams) role at Aha!.Be among the f...Show more
    Last updated: 30+ days ago • Promoted
    Coordinator - Market Performance

    Coordinator - Market Performance

    Transpower New Zealand Limited (TPNZ) • WorkFromHome, Wellington, New Zealand
    Intellectually stimulating role, supporting a busy, collaborative team.Bring your outstanding coordination, administration, and communication skills. Critical mahi, in an organisation with a clear s...Show more
    Last updated: 13 days ago • Promoted
    Coordinator

    Coordinator

    New Zealand Government • Wellington, Wellington, New Zealand
    Coordinator at Accident Compensation Corporation, Wellington## Mō tēnei tūranga mahi | About this role • • •Be part of a purpose-driven team supporting strategic commissioning • • • • •Use your coordinat...Show more
    Last updated: 30+ days ago • Promoted
    Project Coordinator (Remote)

    Project Coordinator (Remote)

    Taskify AI • Wellington, Wellington, New Zealand
    We are hiring motivated individuals for a.Flexible Hours | Weekly Pay | No Experience Needed | Work From Anywhere.Assist with everyday tasks based on project needs (content, data, research, analysi...Show more
    Last updated: 2 days ago • Promoted
    Regional Operations Coordinator

    Regional Operations Coordinator

    Department of Internal Affairs • Wellington, Wellington, New Zealand
    Unique opportunity in Government.Analytical and can juggle multiple tasks.If you are up for a challenge and like to be kept busy - then this is the position for you. VIP Transport sits within Minist...Show more
    Last updated: 12 days ago • Promoted
    Coordinator - Market Performance

    Coordinator - Market Performance

    New Zealand Government • WorkFromHome, Wellington, New Zealand
    Mō tēnei tūranga mahi | About this role • Intellectually stimulating role, supporting a busy, collaborative team • Bring your outstanding coordination, administration, and communication skills • Criti...Show more
    Last updated: 18 days ago • Promoted
    Project Coordinator - 12 Months Fixed Term

    Project Coordinator - 12 Months Fixed Term

    ANZ • Wellington, Wellington, New Zealand
    Project Coordinator - 12 Months Fixed Term.Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga.At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal...Show more
    Last updated: 1 day ago • Promoted