NDIS ADMINISTRATION OFFICER / RECEPTIONIST – CASTLE HILL

Located in Castle Hill is an excellent opportunity to secure a varied admin role within a great team.

THE ROLE :

Reporting to the Operations Manager some of your key responsibilities will include :

• Managing daily enquiries relating to early childhood intervention programs which are submitted through the website, email and phone – assessing the enquiry and directing as needed
• Adding enquiries to the CRM (Echidna) to ensure all information is logged correctly
• Ensuring enrolment and intake paperwork is sent to the clients to complete prior to initial meetings – working with NDIS funding
• Adding service bookings through the NDIS portal
• Greeting clients as they arrive
• Processing uniform and stationery orders
• Managing current wait lists to ensure all information is up to date and accurate
• Assisting with event coordination where needed
• Coordinating and updating staff onboarding paperwork
• Assisting with any other ad-hoc admin duties as needed

THE CANDIDATE :

To secure this role the ideal candidate will have :

• Previous experience within a similar admin related role which exposed you to NDIS paperwork within the disability sector – you enjoy a variety of tasks and also love being the first point of contact for people calling or arriving.
• Excellent communication skills – you enjoy chatting to anyone from a new employee, a client coming in for a session or a Board member arriving for a meeting. Whoever it is, you’re comfortable chatting and making them feel welcome.
• Previous experience within an organisation that may have touched on early childhood early intervention – you will see kids coming and going throughout the day and genuinely love the thought of this.
• The desire to join a team of people who absolutely love what they do – the offer a warm and cohesive culture and want the person who secures this role to have the same “one in all in” approach when it comes to getting things done and working as a team.
• The availability to work full time (8am-4pm). This is an office based role due to it being a client facing position. Please do not apply if you are seeking flexibility to work from home.
• A current working with children check – or a willingness to obtain one if successful.

This is an excellent role and is perfectly suited to candidates with exposure to NDIS terminology & paperwork, or for those who have the ability to pick things up quicky.

For an immediate response please apply via the link.