Casual Retail Sales Associate

Are you looking for a rewarding role over the Christmas period? Join our team and help create a warm, welcoming environment for parents-to-be and families during one of the most exciting times of the year. You’ll elevate the in-store experience by offering friendly, knowledgeable service, supporting customers with their holiday shopping, and keeping the store looking its best. If you love helping others, thrive in a supportive team, and enjoy a fast-paced retail environment, this is the perfect role for you.

About Us

babycity® is a vibrant retail company dedicated to providing quality products and outstanding customer experiences for Kiwi parents. Our mission is to offer a welcoming and supportive environment where our team can thrive. We’re passionate about helping parents find everything they need for their little ones, from nursery setups to travel gear, and everything in between. We pride ourselves on delivering exceptional service and exceeding customer expectations. Join our team and be a part of a company that values growth, customer satisfaction, and teamwork. If you’re looking to build your career in retail, babycity® is the place to learn, grow, and succeed.

Our Commitment

We promise our customers peace of mind, knowing their parenting journey starts with us. Our friendly and knowledgeable team is always ready to guide them in making informed purchase decisions. We aim to support Kiwi parents with every step of their parenting adventure.

Key Responsibilities

As a Retail Sales Associate, you will be the face of babycity®, creating a positive and engaging shopping experience for our customers, your primary responsibilities will include :

• Welcoming customers and offering helpful, friendly assistance to find the products they need.
• Promoting sales, promotions, and loyalty programs to enhance customer satisfaction and drive sales.
• Keeping the sales floor clean, organized, and visually appealing by restocking shelves and arranging displays.
• Meeting or exceeding sales targets.
• Answering customer inquiries about products, policies, and services with accuracy and professionalism.
• Operating the point-of-sale (POS) system, processing payments, handling returns and completing transactions efficiently.
• Assisting with inventory tasks, such as receiving shipments, unpacking stock, conducting stock counts, and reporting discrepancies.
• Supporting loss prevention by monitoring the sales floor, following security procedures, and reporting suspicious activities.
• Collaborating with team members to achieve store goals and maintain a positive, team-oriented atmosphere.
• Reporting to the Retail Sales Manager or Assistant, ensuring daily tasks are completed in line with store goals.

Required Skills, Experience, and Qualifications

Must-Have

Nice-to-Have

Success Criteria

Compensation

Benefits

Application Process

To apply, submit your resume and a brief cover letter. Qualifying candidates will be contacted for a phone interview, followed by potential in-person interviews. We look forward to hearing from motivated individuals who are ready to contribute to our success and offer an outstanding shopping experience.

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