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Sales Support
Sales SupportVisy • Auckland, Auckland, New Zealand
Sales Support

Sales Support

Visy • Auckland, Auckland, New Zealand
10 days ago
Job description

What You’ll Do

  • Provide day-to-day administrative and operational support to Account Managers.
  • Manage customer set-up, contact updates, and data accuracy in Velocity and VRM systems.
  • Coordinate end-to-end quote processes – preparing samples, proofs, and approvals for presentation.
  • Handle customer queries, rejected quotes, and follow-ups to ensure prompt resolution.
  • Manage a telesales customer base, addressing leads, preparing quotes, and identifying growth opportunities.
  • Coordinate cross-functional communication between sales, design, and customer service teams.
  • Support reporting requirements including sales vs budget and performance tracking.
  • Identify and implement process improvements to enhance efficiency and the customer experience.

What You Will Bring

  • Previous experience in customer service, sales support, or a similar role.
  • Excellent time management, organisation, and communication skills.
  • A proactive, solutions-focused mindset and high attention to detail.
  • Ability to build relationships and collaborate effectively across teams.
  • Experience using CRM or ERP systems (advantageous).
  • What You’ll Love When You Join Us

  • Employee Assistance Program (EAP)
  • Option to purchase additional leave
  • A collection of health, wealth and lifestyle services and discounts
  • Southern Cross Health Society – Health Insurance Discount
  • Be part of a fast-moving industry with boundless opportunities for success!
  • About Visy

    Visy is powering the circular economy, closing the loop between packaging, remanufacturing and recycling. Over 75 years, we’ve grown to 7,000 employees and 150 global operations – predominantly in Australia and New Zealand.

    We believe materials are not recycled until they’ve been made into new products. We collect and sort recyclable materials like paper, cardboard, glass, plastics and metals from households and businesses, and locally remanufacture them back into new, sustainable packaging. From cardboard boxes, water bottles and jam jars to food and beverage cans, we are using recycled content to power Australia and New Zealand’s food and beverage packaging industry.

    Ready to make a difference? Apply now and help us shape a more sustainable future.

    You will be required to meet Visy’s employment criteria which includes a criminal history check and pre-employment medical (including drug & alcohol testing).

    Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

    Please note that only applications with the right to live and work in New Zealand will be considered for this position.

    We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

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    Sales Support • Auckland, Auckland, New Zealand

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