Field Services Engineer - Medical Devices

Field Services Engineer - Medical Devices

A global leader in medical devices is seeking experienced Field Service Engineers to join its Auckland based technical services team in 2026! This is an excellent opportunity for engineers with strong troubleshooting skills who thrive in hospital environments and enjoy delivering high-quality technical support that directly impacts patient care.

Key Responsibilities

• Provide field service engineering support for medical devices across an assigned territory
• Install, commission, service, maintain, and repair medical equipment
• Deliver on-site and remote technical support to hospitals and clinical customers
• Perform preventative maintenance, fault diagnosis, and corrective actions
• Respond to emergency service calls and manage service priorities effectively
• Maintain accurate service documentation, work orders, and reports in a Service Management System
• Build trusted relationships with clinicians, nurses, biomedical engineers, and hospital stakeholders
• Manage customer expectations and drive high levels of customer satisfaction
• Manage allocated tools, spare parts, and inventory, including audits
• Participate in incident investigations, clinical trials support, evaluations, and regulatory testing
• Complete required product, safety, and compliance training
• Ensure compliance with health, safety, environmental, and regulatory standards
• Communicate service issues, trends, and improvement opportunities to management

Skills & Experience

What’s On Offer

Apply now or contact Kelly at or (from 12th January 2026) for a confidential discussion.

Please note : Our offices will be closed from 22 December to 5 January for the Christmas break. Applications will be reviewed upon our return - thank you for your patience.

We wish you a Merry Christmas and a Happy New Year, and look forward to connecting with you in 2026!

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Engineering, Health Care Provider, and Customer Service

Industries

Hospitals and Health Care, Medical Equipment Manufacturing, and Engineering Services

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