Aquatics Supervisor - Cromwell Pool

Posted : 17 / 11 / 2025

Closing Date : 01 / 12 / 2025

Job Type : Permanent - Full Time

Location : Cromwell

Job Category : Customer Service

This brand-new full-time role gives you real leadership at Cromwell pool.

You'll share leadership with a co-Supervisor as part of a leadership team.

If you're passionate about aquatics and love leading teams- this is your moment.

Job Description

What You'll Do

Aquatics Supervisor Job Description

Lead Your Facility

Take charge of daily operations at Cromwell Pool

Make the calls, solve problems, keep things running smoothly

Work in partnership with your co-Supervisor to provide consistent leadership

Ensure compliance with PoolSafe and health & safety regulations

Build Your Team

Lead, mentor, and develop Pool Crew

Provide performance feedback and growth opportunities

Help with rostering and staffing

Model excellence in safety and customer service

Keep Everyone Safe

Run training and ensure emergency readiness

Investigate incidents and implement fixes

Maintain active supervision and respond to emergencies

Lead daily inspections, water quality testing, and plant operations

Champion Customer Experience

Deliver exceptional service and resolve complaints

Promote swim programmes and community activities

Build relationships with schools, clubs, and stakeholders

Desired Skills And Experience

Who We're Looking For

Must Have

Current PLPC (or can obtain)

First Aid Certification

Strong swimming and lifesaving skills

PoolSafe and health & safety knowledge

Availability to work weekends and public holidays

Your Skills

Team management and mentoring

Excellent communication

Stay calm in emergencies

Prior aquatic / leisure facility experience (preferred)

Your Attitude

Positive, proactive leader

Empathetic and supportive

Professional and approachable

Self-motivated problem-solver

Why This Rocks

Brand new full-time position with career progression

Lead one of Central Otago's premier aquatic facilities

Share leadership with a co-Supervisor

Part of a growing team (nearly 60 staff!)

Applications close 1 / 12 / 25

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