After Sales Manager

1 day ago Be among the first 25 applicants

This range is provided by CablePrice (NZ) Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

NZ$115,000.00 / yr - NZ$130,000.00 / yr

The After Sales Manager is accountable for leading and optimising the Parts & Service department to deliver exceptional customer satisfaction while driving profitability. This role ensures aftersales operations are efficient, customer focused, and commercially sustainable. In addition, the After Sales Manager actively supports the overall success of CablePrice (NZ) Ltd by upholding the company's vision, values, and strategic objectives.

Opportunity

If you are looking for your next challenge and want to work for a company that is a significant player in the Heavy Vehicle and Machinery market, this is the role for you. We are looking for a professional and proactive After Sales Manager to help take our Hastings branch to the next level.

The successful applicant will have well‑established sales, parts and service experience combined with knowledge of the heavy vehicle, forestry and construction machinery industries. This role will allow you to make your mark in our Hastings Branch while developing your own skills within the industry. It is an excellent opportunity to work for a reputable company that provides interesting and varied work in a supportive team environment.

Ideal person will be proficient at :

• Managing an efficient and professional service and parts operation
• Building and maintaining customer relations to provide a strong service focus to our valued customers
• Analyzing service and parts data, including W.I.P, productivity and efficiency statistics
• Identifying and capturing new opportunities for both Sales and Aftersales departments
• Looking for continuous improvement in all areas of the operation
• Proven organisational and technical skills to manage and coach a productive and efficient team
• Understanding and practicing good workflow process
• Effective customer communication capabilities

Benefits

Desired Skills and Experience

About us

CablePrice (NZ) Ltd is a subsidiary of Hitachi Construction Machinery Co. Ltd with a nationwide sales, parts and service network. CablePrice is New Zealand's exclusive authorised dealer for Hitachi Construction Machinery, Bell Equipment, Tigercat, HSC Cranes, Montabert, and Isuzu Industrial and Marine Engines. We are also authorised sales, parts and service dealer for Isuzu Trucks in Wellington, and as of recently the full range offered IVECO from their light commercial, 4x4, right up to heavy duty on and off hi‑way truck range in Palmerston North and Hastings.

If you want to work with the best, are passionate about excellent customer service and want a successful future with CablePrice, this is the perfect role for you. Apply now and be powered to succeed!

CablePrice (NZ) Ltd has an overall objective of promoting our company as a fully inclusive and diverse workplace irrespective of a person's age, gender, ethnicity, culture, disability, or personal beliefs. We aim to employ the best person for the role and, if that person needs additional support, we look at ways to accommodate that employee in the workplace. We look to promote internally and provide the right environment to grow our people to be successful with the view of being an equal employment opportunity employer.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management

Industries

Construction

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