Resource Management Officer - Incident Response

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Job Type : Permanent | Full Time

Location : Christchurch, New Zealand

Job Category : Government, Defence & Emergency

About the Role

In this key frontline role at Environment Canterbury you'll respond to community concerns, investigate issues, and ensure compliance with General Bylaws, permitted activities under the regional plan, and the Resource Management Plan.

Your work will make a tangible difference for people and the environment.

In This Role You'll

Respond to and investigate Requests for Service (RFS) from the community, including illegal dumping, noise complaints, dust, smoke and odour complaints.

You will also respond to earthwork disturbances and stormwater / wastewater issues.

Gather and record information accurately, using Council databases to track and analyse trends.

Educate the public on environmental rules and bylaws, providing clear, friendly guidance.

Take enforcement action when necessary, balancing empathy with clarity and transparency.

Build strong relationships with internal and external stakeholders, ensuring customers are informed and supported.

About You

You'll be empathetic, accountable, adaptable, and organised.

You hold a tertiary degree in a relevant field (risk / compliance management, environmental science, law, biology, etc.) or at least two years of transferable experience.

Current full Driver's Licence.

Strong customer service, communication and conflict-management skills.

Ability to read and interpret plans, diagrams, bylaws and regulations.

Computer database and keyboarding skills.

Experience

Ideally, you'll have :

Enforcement experience.

Knowledge of the Resource Management Act

Compliance monitoring experience.

Project management experience.

Working at Environment Canterbury

We work in partnership with mana whenua Ngai Tahu to protect the health of our environment.

Our mahi is organised around the delivery of three core services :

Environmental Regulation and Protection.

Community Preparedness and Response to Hazards.

Public Transport.

Our Values

Kaitiakitanga (stewardship).

Pononga (integrity).

Manaakitanga (people first).

Whanaungatanga (collaboration).

Maiatanga (can do).

Additional Information

For a confidential chat about this role, please contact Scott Ries on

Applications close on Sunday 16 November

Applications will be reviewed as they are received, and interviews may take place before the close date.

We reserve the right to close advertising early.

Short-listed candidates will be required to complete an interview process, reference checks and a criminal check.

Further background checking will be required when relevant to the role.

We are committed to creating a diverse, inclusive and authentic workplace.

If you're excited about this role but don't meet every qualification, we still encourage you to apply.

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