General Manager

General Manager page is loaded## General Managerlocations : NZ Exceed Support Officetime type : Full timeposted on : Posted 2 Days Agojob requisition id : JR60652

• The Opportunity :
• As General Manager, you will lead the growth and development of the Exceed Window & Door Hardware Maintenance business in New Zealand by creating value for Franchise Owners, Suppliers, and Exceed.Working across Belron NZ, you’ll strengthen the Exceed franchise model, expand services, and identify new opportunities, all while delivering our Purpose : “Making a Memorable Difference with Care.”A key part of this role will be developing the Exceed Franchise Owner model and system to enable growth for both Franchise Owners and Exceed, both through identifying and growing new customer market, as well as new products and services. In partnership with the wider Belron NZ team, you’ll build a strategy that positions Exceed as a leader in the Window & Door Hardware Maintenance market.We’re looking for a courageous, purposeful leader who thrives in complexity, inspires though values, and nurtures a culture where people perform at their best. You’ll create a workplace that your people describe as a “great place to work”, while engaging franchise owners and stakeholders in an authentic and inspiring way, aligned to the Belron values.
• Location :
• NZ Support Office (Auckland) or Tauranga
• Hours :
• 40 hours, Monday - Friday
• What we’re looking for :
• 5+ years’ experience
• as a senior manager or executive, ideally in a service-based, franchised, or vertically integrated business.
• Strong
• leadership
• and influencing stakeholders capabilities and experience.
• Strategic thinker –
• able to think creatively, analyse complex data, and deliver innovative, commercially sound solutions.
• Strong financial and commercial acumen
• , with a proven track record of driving growth and profitability.
• Proven ability to
• manage and grow franchise operations
• , with a clear understanding of
• SME and franchise needs
• Skilled
• communicator
• with exceptional verbal and written communication, capable of simplifying complex issues.
• Exceptional relationship-building and negotiation skills
• – with franchisees, suppliers, customers, and internal team members.
• Proven coach and mentor
• , experienced in developing people ad creating purpose-driven, high-performance cultures.
• Energetic, motivated and self-starting individual with a passion for achieving outstanding results through others.
• Collaborative team player with a strong network and innate
• customer-first mindset
• Willingness and flexibility to
• travel nationally
• as required.
• What we offer :
• Global opportunities
• – As part of the Belron group, you’ll have access to career pathways not just across New Zealand, but around the world.
• Career development
• – We’re committed to helping you grow, with ongoing training and development opportunities.
• Wellness that works
• – Enjoy a comprehensive wellness programme, including free day-to-day health cover through Southern Cross to help you stay healthy and keep costs down.
• Rewarding you
• – Paid Birthday Leave, a wellbeing contribution, and access to a fantastic rewards programme with discounts and vouchers at over 70 New Zealand retailers—from groceries and fashion to travel and entertainment.
• Flexible working opportunities
• –Opportunity to work flexibly if mutually agreed
• Support for new parents
• – Receive 10 days of paid leave to attend appointments or spend quality time bonding with your new family.
• Give back to your community
• – Take a paid day each year to volunteer and make a difference in your local area.Belron is the world's leading vehicle glass repair and replacement group, operating in 40 countries across 6 continents, and home to 26000 employees.Our New Zealand operations consist of three well-respected brands in the market being Smith&Smith, Laser Plumbing and Electrical, and Exceed
• . Smith&Smith is New Zealand’s leading Automotive Vehicle Glass Repair and Replacement specialist; Laser is New Zealand’s leading Plumbing and Electrical brand and Exceed is a leader in repairing door and window hardware.At Belron New Zealand, you’ll be joining a whānau where diversity, equity and inclusion are at the core of who we are. We also take our role in society seriously and are proud to have been awarded a Platinum 2024 EcoVadis Sustainability Rating – putting us in the top 1% of global companies for social, environmental, and ethical performance.
• If you’re interested in learning more or want to apply for the role, click Apply Now.

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