Marketing Manager

About The Company

House of Travel is NZ’s most awarded travel group – winning the 2024 and 2025 Best Places to Work (large workplace) and taking out the #1 spot in the 2024 Kantar Customer Leadership index and awarded Best Travel Agency Brand from Travel Agents Association NZ. They have also won the 2025 Canstar Most Satisfied Customer Award. They are passionate about delivering extraordinary travel experiences to their customers and enriching lives through travel.

House of Travel is the largest travel agency covering the length and breadth of New Zealand, with over 64 locally owned retail stores. The wider House of Travel Group operates on both sides of the Tasman and services both the leisure and corporate travel market making them the most well respected and trusted travel brand in the market. Their commitment to their customers and creating the best holiday experiences and people first approach is at the heart of everything they do.

Now is an exciting time to join the business with a recent brand refresh, newly launched website and lots more exciting projects in the pipeline.

About The Role

House of Travel is seeking a creative, insights‑driven marketer to join their Customer Engagement team. This role will focus on expanding market opportunities and driving impactful marketing campaigns. You will explore strategically important markets and / or target new customer segments. The role will involve crafting strategic campaigns tailored to emerging trends and customer needs.

• Developing and executing strategic marketing campaigns to expand market share and drive customer engagement.
• Utilising segmentation models and / or data insights to create campaigns targeting key customer segments.
• Identifying new opportunities.
• Collaborating with cross‑functional teams, including the wider CE team, product, digital, and retail, to implement integrated marketing strategies.
• Working with established digital tools and the team to optimise campaign performance and achieve KPIs such as quality enquiry, conversion, and revenue growth.
• Driving through‑the‑funnel activities and building brand awareness for emerging destinations.
• Creating and testing new marketing strategies based on customer insights and trends.
• Reporting on campaign performance and optimizing for ROI.

About You

The ideal candidate will be a strong all‑round marketer who is strategic, results‑oriented and has a proven track record in campaign execution and developing marketing initiatives that drive measurable ROI.

Requirements

To apply for this vacancy you must be a New Zealand citizen, resident, or have already secured the right to work in New Zealand and therefore hold a valid visa. At the appropriate stage we will request your references; we ask that you do not include them on your CV when applying.

Apply Now

To find out more, please get in touch with Siobhan Chaney on for a confidential chat. We look forward to hearing from you.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Marketing and Sales

Industries

Staffing and Recruiting

Inclusion

We bring our whole selves to work. We encourage inclusion in every single interaction, celebrate all points of view, and support our diverse team. You will find yourself welcomed in a culture that values curiosity, empathy, and collaboration.

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