Team Leader

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The Role

Our Client is seeking an experienced Team Leader to navigate a crucial period of major system transformation. This is a high-demand, high-impact fixed-term contract with an ASAP start. We require a proven operational leader who can hit the ground running immediately.

The Opportunity

This service is moving away from manual processes for transactions, transitioning to a fully digital and automated delivery model. You will play a pivotal role in leading a team of Operational Officers through this significant cultural and process shift, ensuring continuity and excellence in service delivery.

What We Are Looking For

• Confident in leading and sustaining momentum through extensive system and organisational change.
• Experienced in supervising and monitoring high-volume workflows, work allocation, and performance.
• Committed to a strong coaching and mentoring approach to maintain a high-performing and positive team culture.
• A background in a regulatory or similar complex operational environment is highly desirable.

If you thrive on steering teams through periods of intense change while maintaining essential service standards, we want to hear from you.

This is a six-month commitment for a leader ready to deliver.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Skills

manager, team leader, administration, customer service, operations team leader

Qualifications

education

Secondary School / High School&CC

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