Surgical Mesh Health Navigator

## Mō tēnei tūranga mahi | About this role

• Full time permanent 1.0FTE (40 hours per week)
• Based at Christchurch Health Campus
• Join a service that puts people first
• Health New Zealand | Te Whatu Ora is firmly grounded in the principlesof Te Tiriti o Waitangi and is committed to building a health system thatserves all New Zealanders.
• About the Role
• The national Female Pelvic Mesh Service supports womenexperiencing complications from surgical mesh. You'll be part of amultidisciplinary team delivering equitable, trauma-informed, culturally safecare that honours Te Tiriti o Waitangi.As a Surgical Mesh Health Navigator, you will be aconsistent point of contact for women and their whānau, coordinating careacross hospital, community and ACC-funded services, and ensuring each person'sstory is heard once and carried with dignity through their journey. You will :
• Hold an active caseload and guide patients through assessment, investigations, planned care and recovery.
• Advocate for consumers, identify barriers to access, and broker solutions across primary, community, NGO and government agencies (including ACC).
• Prepare, document and convey each woman's mesh journey for the MDT and be the voice of the consumer at MDM's.
• Provide clear information about to support patients navigate decisions about treatment options, expectations and self-management.
• Collaborate closely with surgeons, CNS, allied health and booking / scheduling teams; contribute to service improvement and resources.
• Champion equity and Te Tiriti obligations in everyday practice.
• About You
• You're an empathetic, organised connector who communicateswith clarity and warmth, even in complex situations.You bring :
• Qualifications :
• Tertiary health or social services qualification is preferred, at a minimum you will have a Health & Wellbeing (Social & Community) Level 4 (or demonstrate equivalent experience).
• Experience :
• Working in complex health settings; handling sensitive clinical / admin information; strong time-management.
• Knowledge :
• NZ health system (including Te Whatu Ora reforms), medical / surgical terminology, and available health / community resources.
• Skills :
• Advanced communication and emotional intelligence; relationship building across sectors; digital literacy (MS Office).
• Commitment :
• Demonstrated application of Te Tiriti o Waitangi, equity, cultural safety and trauma-informed practice; personal resilience and wellbeing.If you are ready to make a tangible difference in the lives of womenand whānau across Aotearoa please apply today.
• Working at Health New Zealand
• Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community
• We welcome applications from our diverse Māori,Pacific, disabled, and rainbow communities.
• How to Apply
• To apply pleaseclick '
• apply now
• .' All applications must be submittedthrough our online careers' portal by
• 23rd November 2025.
• If you have any questions about therole, please contact
• Alex Jay
• at
• We will review applications as received and may proceed with the recruitment process before the closing date of this advert.
• | Location : | Christchurch |

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