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Quality Coordinator & Food Technologist
Quality Coordinator & Food TechnologistAddiction Pet Foods • Te Puke, Bay of Plenty, New Zealand
Quality Coordinator & Food Technologist

Quality Coordinator & Food Technologist

Addiction Pet Foods • Te Puke, Bay of Plenty, New Zealand
5 days ago
Job description

About The Job

POSITION : QUALITY COORDINATOR AND FOOD TECHNOLOGIST

Job Responsibilities

Quality Assurance and Control

  • Ensure compliance with internal and external quality standards, including the MPI Food Safety Program and Addiction Foods QA Manual.
  • Conduct and verify quality checks on raw materials, packaging, in-process, and finished products. Perform required in-house testing and record results accurately.
  • Lead quality monitoring on the production floor to identify, isolate, and resolve nonconformances in real time.
  • Review and maintain retention samples to monitor product condition and shelf stability.
  • Support NPD trials and validation runs by providing QA oversight and testing.
  • Collaborate cross-functionally to align quality objectives with production, procurement, and customer service.
  • Maintain a Quality Performance Dashboard with up-to-date quality metrics and trend analysis.
  • Recommend corrective and preventive actions (CAPA) for recurring issues and follow through until closure.

Documentation

  • Develop, review, and update SOPs, work instructions, quality manuals, and related policies.
  • Maintain controlled documents in accordance with the document management system.
  • Ensure all QA documentation (e.g., HACCP plans, deviation reports, test records) are current, traceable, and compliant with MPI and company requirements.
  • Prepare QA reports and summaries for audits, reviews, and management meetings.
  • Create and maintain raw material and packaging receiving guides.
  • Audits, Investigations & Corrective Actions

  • Coordinate preparation for external audits (e.g., MPI, customer, or third-party).
  • Support internal audit programs and assist in closing audit findings.
  • Conduct root cause analyses for non-conformances and implement effective corrective and preventive actions.
  • Procurement audit results, maintain CAPA logs, and track progress to completion.
  • Conducts Root Cause analysis.
  • Training & Development

  • Conduct induction and refresher Food Safety and Quality training for staff.
  • Support the QA Team Lead in upskilling team members on quality standards and regulatory updates.
  • Promote a strong culture of quality and continuous improvement across departments.
  • Incident & Complaint Management

  • Assist in customer complaint investigations, root cause analysis, and documentation.
  • Work with production and relevant departments to ensure preventive actions are implemented effectively.
  • Continuous Improvement.
  • Participate in quality improvement initiatives, research, and process optimization projects.
  • Lead small-scale quality or efficiency projects as assigned.
  • Contribute to the development of new quality standards, supplier accreditation protocols, and product testing methods.
  • Ad Hoc : Perform other tasks that may be assigned either individually or as part of a committee or team.

    Job Qualifications

  • Bachelor's degree in food technology, Food Science, or related field.
  • Minimum of 2 years' experience in the food industry.
  • Strong background in quality control and regulatory compliance, both technical and application.
  • Thorough understanding of MPI Food Safety Program, HACCP standards, and AAFCO standards.
  • Hands-on experience with HACCP, GMP, and MPI standards.
  • Proficient in documentation control, data management, and internal auditing.
  • Excellent analytical, problem-solving, and communication skills.
  • Detail-oriented with excellent English communication skills (oral and written).
  • Preferably lives in Tauranga or willing to relocate in Tauranga.
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    Coordinator • Te Puke, Bay of Plenty, New Zealand

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