Client Services Manager -Waikato

Be Part of Something Meaningful – Join Our Whanau at Waikato!

At Healthvision, we have proudly provided trusted homecare, nursing, allied health, rehabilitation, and private healthcare services across New Zealand for over 25 years. We love what we do and are passionate about making a meaningful difference in people's lives.

Take the next step in your leadership journey; at Healthvision, we're searching for a motivated Client Services Manager to join our dedicated team.

Are you ready to make a positive impact in Homecare? If you have empathy, energy, and a passion for people, we'd love to hear from you. As our services grow, so does our commitment to the Waikato community.

Te Whakahaerenga |The Organisation

Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.

We work closely with individuals, their families, and whanau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing.

At Healthvision, our approach is grounded in compassion, collaboration, innovation, and dedication - values that shape everything we do.

Te Mahi | About the Role

This role forms part of a committed multidisciplinary team who oversees and coordinates the delivery of services to our Service Users. Our services range from home and personal care support to full nursing care for complex long-term Service Users. This is a permanent full-time role offering 40 hours per week (8.30am to 5.00pm), Monday to Friday, based in our Tamahere office.

Key Responsibilities

• Relationship Management : Building strong relationships with service users and their families, whanau, co-workers, and other health professionals, promoting a collaborative and supportive team environment.
• Recruitment & Retention : Involvement in the recruitment and retention process for support workers including performance feedback, education, and training.
• Health and Safety : Conduct Health and Safety assessments in the homes of service users to ensure a safe environment for both service users and support workers.
• Roster Management : Coordinate and manage rosters for support workers, ensuring alignment with service user schedules

He Momo | About you :

The role will suit you if you are self-motivated and a fast learner, can remain calm under pressure, have an eye for detail, and approach everything with common sense.

We're looking for someone who brings :

Ki te huanga | Benefits

Please note that we will be shortlisting and interviewing candidates as applications are received, so if this role sounds like you, we'd love to hear from you - apply today!