General Manager

Have you ever wanted a career with purpose?

Every day, in every way, we bring real heart to work. It’s what drives us to deliver our refreshingly different commitment to supporting the people who make a real difference in enriching the lives of our society’s most vulnerable. In New Zealand, we are making a difference through our 40 care homes and 35 retirement villages. You’ll be part of an inclusive culture where you can make a difference while growing your career. It’s a big call. But imagine the impact you could make.

About the opportunity

This is an exciting career and lifestyle opportunity to manage our Ascot Care Home and Retirement Village in a beautiful part of the country, offering affordable housing, access to the Great Outdoors (Queenstown / Milford Sounds), excellent schooling and lots more!

Reporting to the Regional Operations Manager, this is a fantastic opportunity to lead the day-to-day operational management of the site comprising of 104 beds across rest home, hospital and dementia level care, and the 62-unit retirement village.

This role will appeal to someone who loves walking the floor, engaging with, and providing support to your team, residents, and their families, while delivering on a broad range of performance objectives. You will manage and provide integrated care across the Village and Care Home site; recruiting, retaining and leading your team, whilst ensuring exceptional care is consistently provided to our residents and their families. You’ll be accountable for achieving sales and occupancy targets and demonstrate sound financial management.

Where You’ll Make an Impact

• Single site management across both care home and adjoining retirement village.
• Achieving occupancy and financial targets while managing your budget.
• Recruit, retain, and lead your team, while facilitating the development of their careers.
• Support your team to provide exceptional, seamless person-centred care to the residents and their families.
• Demonstrate leadership in Quality & Risk Management and Health and Safety requirements.

This is a full-time permanent position, 40 hours per week, Monday to Friday with a regional shared on call Manager roster.

About You

You have a passion for people, a collaborative, engaging, and empathetic communication style and a strong understanding of commercial drivers to enable you to work alongside the wider business, residents, and their families. This role is diverse and demanding, and you will be required to develop and implement strategies to integrate care across both care home and village.

Extra Reasons to Belong

Through vision, passion, and sheer hard work, we’re now New Zealand’s largest aged care and dementia care provider. As one of New Zealand’s leading healthcare organisation we employ more than 4,000 people : we’re brave, caring, and responsible. All united by one purpose – helping people live longer, healthier, happier lives and making a better world.

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