Salesforce Functional Consultant

This position is for a Salesforce Functional Consultant within the Enterprise Systems Team at EROAD. This exciting role will put you front and centre in our Salesforce transformation.

Our Enterprise Systems team supports the global business through the build and implementation of solutions to enable EROAD to sell and support products that lead to safer and more sustainable roads. We work closely with stakeholders throughout the business and ensure that we identify and build solutions that are robust and scalable.

Scope of the role

• Help the team to identify what to build by ensuring that business value, particularly through the implementation of the Revenue Cloud project, is considered and that any gaps or inconsistencies are brought into the open and resolved.
• Work at a senior level with stakeholders such as Sales, finance and customer success to design, implement and deliver solutions, including ensuring that business value is considered and that any gaps or inconsistencies are brought into the open and resolved.
• Advise and implement and build solutions that are scalable and robust along best practice of modern Salesforce practice.
• Maintain knowledge on Force.com applications and use knowledge repositories such as Confluence to record relevant system and product information including implementation and licensing information.
• Perform Salesforce Administration and support tasks based on the Jira tickets and following agreed priority and rankings.
• Triage tickets and tasks using JIRA from user requests, troubleshoot and identify the correct course of action.
• Provide continuous feedback to the team on status and progress on current work and enhancements.

Types of oversight of tasks (not limited to)

Skills, attitude and experience we are looking for

Why you’ll love working at EROAD

EROAD is a true Kiwi success story in the tech sector! Publicly listed since 2012, we are represented on the NZX and ASX, and continue to grow rapidly across NZ, Australia, and the USA.

At EROAD, we value diversity and are a multicultural company with employees from all over the world. We are committed to investing in our people, demonstrated through our funded medical insurance plans, unlimited sick leave, recognition programs, EAP offerings, and more. EROAD fosters a sense of community and belonging through fun and collaborative workplace initiatives. In our Albany office, we offer free on‑site parking, are in close proximity to Albany bus station, and encourage flexible working.

Join EROAD and be part of an organisation in growth mode. Your skills and expertise will make a significant impact. We are going places, and we would love you to join us. We can't wait to hear from you!

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