Global Service Desk Analyst : UK Support (NZ-Based)

A growing Managed Service Provider in New Zealand is looking for a Service Desk Analyst to provide frontline IT support. The role involves managing system alerts, troubleshooting software and hardware, and ensuring compliance with SLAs. The ideal candidate will have hands-on experience with Microsoft 365, excellent communication skills, and a customer service focus. This position works primarily during the late shift to support the UK team, offering opportunities for professional growth in a dynamic environment.

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