About Scratch
A clever & capable website & digital agency with diverse clientele - ranging from startups & family businesses through to big name brands and not-for-profits.
The role
This is an existing role within the agency that has become vacant due to an internal promotion & strong growth over the past 12 months.
You will be a primary point of contact for our clients.
A big part of this role is execution of email campaigns, using platforms such as Campaign Monitor & Mailchimp. You’ll need to have the ability to work with a skinny brief to conceptualise & plan a campaign or newsletter, design the graphics, write content, prepare a database and manage the send. You’ll also be responsible for reporting back on campaign performance & driving constant improvement.
Another big part of this role will be helping to manage our clients websites - building new pages, writing & updating website content, designing banners & graphics and providing technical support and advice.
Outside of these 2 key functions, there will be the opportunity to assist with a range of other website & design projects.
This role operates with a high degree of autonomy and is key to our clients success.
You must have the following skills & experience
About you
You’ll be a design thinker - always considered in your approach and readily able to explain why you have done something in a certain way.
Fastidious attention to detail is a must. You’ll understand the importance of getting the details right to ensure project success, and that with email campaigns there is no ⌘Z!
You’ll be hyper organised & able to juggle effectively. Inbox zero is normal for you.
A strong, confident communicator - not afraid to pick up the phone when needed, and easily able to craft knowledgeable email responses to client enquiries, with minimal technical jargon, in a friendly yet professional manner.
Ability to build strong working relationships with people from all walks of life.
You’ll appreciate being part of a transparent culture where we always aim to exceed client expectations , and strive for constant improvement.
Modern offices in central location
Flexible working - WFH up to 2 days per week
Lunch shouts
Office snacks, drinks & barista coffee
Fortnightly massages, if you're keen
A day off for your birthday
Mobile phone plan with supplied or BYO device
Macbook full use
Dog friendly office
So, are you a match for Scratch?
To find out more please send your application via Seek including a cover letter.
As this is a design focussed role, your application must be a piece of design that provides a concise overview of your relevant experience, showcases your personal brand and includes examples of previous work.
Any application not meeting this criteria - or supplied in .docx format
Digital Designer • WorkFromHome, Auckland, New Zealand