SaaS Implementations Project Manager (NZ)

SaaS Implementations Project Manager (NZ)

Who we are Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we’ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

• We are Mission First - everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
• We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
• We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
• We are Apolitical - we do not take a position on political or social topics, unless it relates to our Mission
• We Live by Our Values - we role model our values 100% of the time
• We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

Our Implementations Teams are responsible for implementing the Employment Hero platform with our high-value customers, and our Project Managers are responsible for ensuring timely and successful implementations; including bespoke solutions based on the customers needs within the Employment Hero platform.

As a SaaS Implementations Project Manager, you will be the primary contact point for high value customers during implementations, which means you will be responsible for project time, cost, quality and customer satisfaction. You will work with Implementation Specialists from our HR and Payroll teams and with our off-shore Data Analysts to deliver great outcomes for our customers.

This role is exciting! Many of our customers are not experts in project management, technology or HR / Payroll, therefore you will have the ability to support our customers with change management processes. You will be tasked with managing many projects at any one time, and to be successful, you will need to communicate effectively, influence stakeholders, prioritise tasks, in order to drive positive outcomes.

Key focus areas

Responsibilities

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact.

For this role, you’ll also bring :

What we can offer

At Employment Hero, we don’t just talk about a better way to work - we live it. Joining Employment Hero means :

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here :

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Candidates are kindly requested to submit their CV in PDF format for review.

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