Senior Helpdesk Analyst

What’s the job?

Your primary role is to support team members across New Zealand and Australia to resolve technology issues and queries. Other responsibilities include :

• Acting as a key link between the CLAAS Harvest Centre and Landpower team members and the technology team.
• Providing feedback to colleagues on commonly occurring issues and playing a role in their resolution.
• Adopting a customer service attitude providing prompt effective service both in person and remotely.
• Supporting the delivery of technology projects that improve team member and customer experience.

Who are we?

Landpower and the CLAAS Harvest Centre network is the largest privately‑owned farm machinery distribution network in Australasia. We sell and service machinery to farmers and their contractors from our locations throughout New Zealand and Australia.

Our Christchurch and Melbourne offices co‑ordinate wholesale activities and provide support functions. As a family‑owned business we recognise the importance and value of the long‑term relationships that we have grown over the last 45 years with our international partners.

What’s in it for you?

Who are you?

Why Join us :

To be successful in the role you must be eligible to live and work in New Zealand.

We are looking for people who share our values! In It Together, Front Up, and Keep Growing form the backbone of what is a dynamic business, providing a challenging and stimulating environment. Family is key to us – We’re a family‑owned business, we employ people with families to care for, and our purpose is to provide resources and support to families in the farming community to enable their success as they feed our world.

If this sounds like you - apply today.

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