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Network Engineer
Network EngineerSAIC • WorkFromHome, Taranaki, New Zealand
Network Engineer

Network Engineer

SAIC • WorkFromHome, Taranaki, New Zealand
3 days ago
Job description

Description

SAIC is seeking a TACNET ISEA Network Engineer (Fleet Support) to join our team in Norfolk, VA. This position is a Hybrid / Remote with expectations to be onsite in Norfolk during the week. Candidate will interface with Active Duty personnel and US Government employees to provide top notch repair support with a focus on United States Navy related networks. Related systems include ADNS, ISNS, CANES, CENTRIXS, Legacy SCI, VIXS, WRBS and all associated installed applications.

May require up to 25% of travel both in the U.S. and international along with some off hours support

JOB DUTIES

  • Provide break / fix Information Technology support in a fast paced, high-energy environment.
  • Analyze issues in an Enterprise LAN Shipboard Environment to determine the best course of action for resolution.
  • Provide root cause analysis and be comfortable recommending permanent configuration changes when necessary.
  • Work in cooperation with external partners, including consultants, agencies and vendors, to troubleshoot intra-system issues, and to assist with system integration design solutions.
  • Provide server break-fix and provide remote support for server, network, desktop, and peripheral equipment.
  • Interface and direct US Navy Customers regarding the proper approach to maintaining US Navy Afloat networks and the associated network components supporting data, voice and / or audio communication activities.
  • Attend and participate in technical meetings, report on technical progress, prepare briefs, and provide presentations.
  • Participate in integrated product teams and engineering / design reviews.

Qualifications

Requirements

  • Bachelors and two (2) years or more of related experience; Masters and 0 yearsexperience. An additional four years of experience may be applied in lieu of a Bachelors. 4 + years' experience in a military network environment directly related to the proposed area of responsibility.
  • Must be a U.S. Citizen
  • Must have an Active Secret Clearance
  • Administration experience with Cisco switches and routers OR Windows Server.
  • Working knowledge and experience with basic networking concepts and protocols.
  • Must have a current DoD IAT Level II certification such as CompTIA Security+ certification.
  • Must be able to obtain one additional certification such as CCNA, MCSA, MCSE, Linux+, VCP, or equivalent within 6 months of hire date.
  • Desired Skills

  • 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
  • 1 year of experience with HEAT, TrackIT, Magic, Remedy, Peregrine, HELIX or other Ticketing systems.
  • 1+ years of prior IT Helpdesk related work experience in a Windows call center environment.
  • Basic experience in supporting Microsoft Office and Windows OS in an enterprise environment. Familiarity with Excel, PowerPoint, Outlook, Word and Database Software.
  • Understanding of Databases and knowledge Management tools.
  • Knowledge on how to query and tailor reports from a database.
  • Customer Service orientated.
  • Familiarity with one of the following systems is a plus : CANES, ADNS, CENTRIXS, ISNS / ORT, ONE-NET, SCI-Networks, SUB-LAN, VIXS, WRBS, CND and SCIP-IWF.
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    Network Engineer • WorkFromHome, Taranaki, New Zealand

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