Erp Functional Specialist

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Company Description This position sits within the Digital Services division of the People, Performance and Culture group.

The purpose of this group is to enable Hamilton City Council to become a leading, community-focused council by helping teams prioritise important work, ensuring they have the right systems, processes, and tools, and improving the way they work.

Role Overview

We are seeking two dynamic ERP Functional Specialists to help craft our innovative platforms within HR & Regulatory and Finance & Assets.

Responsibilities

Actively contribute to design and enhancement, including responsibilities related to designing operational workflows and optimising processes.

Configure ERP modules, business rules, workflows, and security roles using best practice principles.

Develop and maintain queries, scripts, and reports to support analysis, validation, and audit.

Understand the importance of best practice and governance to ensure the platform remains upgrade-safe and future-proof, minimising custom code and vendor lock-in.

Deliver high quality configuration documentation and data dictionaries.

Troubleshoot and resolve configuration, data, and integration issues across ERP modules.

Work closely with vendors and integrators to coordinate fixes, enhancements, and upgrades.

Understand problem and priority incident management processes and procedures applied to analyse, identify root cause, work arounds, business communication and testing to resolve and return systems to operating state.

Participate in system testing, UAT, and release validation to ensure functional integrity.

Technical Skills

Have a deep understanding of modern SaaS platforms and ERP functionality.

Excel in collaborative settings, promoting a culture of excellence and ensuring customer satisfaction.

Enjoy learning about what the business does and being the technology expert within your platform team's domain to support the delivery of appropriate solutions.

Have strong communication skills and able to translate technical concepts to non-technical people.

Comfortable working within an Agile scrum framework.

Can identify continuous improvement opportunities that simplify processes and reduce manual work.

Able to work independently, manage workloads, balance priorities, and meet deadlines.

Qualifications

Experience making ERP and connected systems meet the needs of the organisation.

Worked in either Assets, Finance, HR or Regulatory operational business units.

Excellent communication skills, both written and verbal, with the ability to effectively manage challenging and diverse customer needs.

Have a deep understanding of modern Saas platforms and at least one ERP system such as IPS, Datascape, SAP, or Microsoft Dynamics, etc.

Benefits

Flexible by choice; an award-winning flexible working policy.

Opportunities for professional development.

Two Wellbeing days per year.

Free health insurance through Unimed including hospital / surgery grade cover and discounted membership rates for family members.

Free annual health checks and flu vaccination.

Ability to purchase additional annual leave.

Eye testing / glasses cost reimbursement.

Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Application Process

View the position description.

Click apply.

Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file.

Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on 20 / 11 / 2025.

We will be shortlisting as we receive applications.

EEO and Selection Statements

All candidates will be notified of the outcome on their application via email.

Short-listed candidates will be required to complete an interview process, reference checks and a criminal check.

Further background checking will be required when relevant to the role.

View more information about these checks, our commitment to the Privacy Act and details for international applicants by clicking here.

It is important to us that we support you throughout our selection process (interview and assessments).

If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs.

We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings.

This role is being sourced directly.

If / where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies.

Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.

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